Admin Onboarding Specialist

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (ISAP – Information Systems Asia Pacific) is the 2nd largest IT setup for Crédit Agricole CIB's worldwide business, working with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large-scale development projects
• Providing premium in-house banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage in the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Local Entitlements Correspondent (LEC) for ISAP

• Ensure user onboarding and offboarding in webcose complies with the mandated ISS process and rules.
• Implement the guidelines for GRANT workflow configuration for all ISAP managed applications.
• Provide timely assistance to ISAP staff for any GRANT related queries (workflow, request submission, tracking).
• Manage and maintain application configuration in GRANT, including profile management for workflow actors under ISAP scope.
• Monitor and process GRANT requests based on assigned role.
• Manage and maintain user profile creation, modification and revocation in COSE.
• Manage user mobility process in COSE.
• Creation of GRANT request for visitor access card.

User profile and access management

• Observe timelines and ensure onboarding is completed in a timely manner to avoid delays.
• Creation of basic ISAP access rights requests for onboarding, including equipment requests.
• Ensure implementation of access blocking for leavers (external email, internet).
• Manage staff access reviews for internal and external mobility.
• Comply with the process of user access rights management from the entitlement request step to the revocation of the rights (non-transferability, no duplication).
• Work closely with COO/SMC and ISAP PMOs for onboarding and offboarding processes.

Procedures and documentations management

• Facilitate the annual review of transversal procedures.
• Provide assistance for transversal work instruction processes (creation, review, obsolescence).
• Manage and maintain ISAP Library.

Secondary duties :

• Acts as a backup in conducting the BCP, Compliance & IS Security Awareness orientation sessions for new joiners.
• Provide assistance to the team during internal and external audit coordination.
• Provide support for ITS application reporting.

Qualifications and Profile

• Bachelor’s Degree
• 1-3 years of relevant experience
• Meticulous, analytical, organized, resourceful, independent and self-motivated
• Strong interpersonal, written and communication skills
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively
• Adaptive and able to interact well with all levels of stakeholders
• Autonomous, delivery focused and able to work in a fast-paced environment with tight deadlines
• Highly proficient in Microsoft Office (Excel, Visio, PowerPoint, Word)

We offer a competitive remuneration package, consistent with your qualifications and experience.

For fair employment practices, we are keen on Singaporeans . We offer a competitive remuneration package, consistent with qualifications and experience.

Interested applicants, please click on "APPLY"

Visit us on:

• Entry level

• Contract

• Analyst, Information Technology, and Consulting
• Industries: Banking, Technology, Information and Media, IT System Operations and Maintenance

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