
Slot Ambassador
3 weeks ago
Join to apply for the Slot Ambassador role at Marina Bay Sands
Join to apply for the Slot Ambassador role at Marina Bay Sands
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LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities
- To attend to players needs.
- Ensure that all Slot areas are kept clean and well-stocked with supplies.
- Verify and authorize slot machine transactions, including payouts and fills.
- Ensure that every slot machine is in optimum operational condition.
- Handle customer complaints personally wherever possible, redirect to relevant authority where necessary.
- Maintain effective communication and information flow throughout the Slot Dept, with other Ambassadors, Supervisors and Shift Managers.
- Protect all assets of the Company and the Slot Department at all times.
- Recognize, acknowledge and nurture new premium slot players.
- Comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company policies.
- Work in the slot dispatch office as assigned. This assignment includes, but is not limited to:
- Utilizing slot dispatch software
- Dispatching slot machine events
- Making and receiving interdepartmental phone calls as necessary to assist in floor operations
- Handling paperwork and operational supplies as assigned.
- To station at the Patron Verification Systems (“PVS”) kiosk as assigned. This assignment includes:
- To perform entry checks at PVS; and
- To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.
- Diploma preferred. Experience
- One year Slot Gaming experience preferred. Other Prerequisites
- Electronic gaming technical background is an advantage.
- Good understanding of Slot Floor Operations preferred
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Hospitality
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