Customer Service Representative

3 weeks ago


Singapur, Singapore YOGA MOVEMENT PTE. LTD. Full time

THE JOB IN A NUTSHELL Our Customer Service Representative are the first and last interaction clients have with our brand, making them a vital part of the Yoga Movement experience. This role is a balance of customer service, membership sales, and studio operations, to ensure a seamless experience for all clients.A high level of customer service is crucial as we rely on exceptional service and proactive sales efforts to retain customers and drive conversions.CUSTOMER SERVICE & ENGAGEMENT (30%) This role is focused on delivering an exceptional customer experience while driving membership sales and conversions. Be an expert on our class schedules, offerings, studio policies, and promotions. Proactively engage with clients to understand their needs and offer suitable membership options. Handle client



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