Senior Project Manager

Mission The Senior Project Manager is responsible for leading and managing large-scale, complex projects and ensuring their successful delivery on-time, within scope, and budget. In doing so they must set, manage and fulfil customer expectations to ensure the project is a success. Responsibilities The Senior Project Manager leads the project team through the project by establishing governance that befits the needs of the project. They develop a plan that maximises value to the stakeholders, ensure the execution of that plan and track the team’s performance against it. The senior project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through complex environments. Define and oversee project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility for large-scale, complex projects. Ensure that any commitments made are feasible and achievable. Develop, maintain, and adapt detailed project plans, schedules, and milestones, ensuring alignment with organisational strategy and objectives. Organise project tasks and allocate resources, ensuring that significant projects are successfully delivered on-time, within scope, and budget. Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards, adapting to the needs of each project. Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. Collect, rationalise, analyse, and utilise multiple points of project data to inform decision-making and drive project performance. Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. Develop and maintain quality assurance processes, ensuring project deliverables meet the required quality standards, and implementing continuous improvement initiatives. Proactively identify, manage, and mitigate project risks and resolve issues across significant or complex projects, maintaining a risk register and issue log. Build and maintain strong relationships with customers and other stakeholders, managing their expectations throughout the project lifecycle. Define, manage and realise project benefits, ensuring alignment with organisational strategy and customer business needs. Ensure seamless project handover to operations, including training and support documentation. Responsible for the performance review of the PMs directly reporting to the senior PM in the project Org chart. Responsible for providing feedback on the performance of all the resources working as part of the project to their line managers. Accountable for working with the line manager of the resources to develop the required performance improvement plan if needed. Essential Skills and Knowledge Advanced knowledge of project management methodologies (predictive, hybrid and Agile), tools, and techniques with the ability to adapt and tailor governance arrangements to the needs of individual project needs. Ability to see the big picture and think strategically, to efficiently manage priorities as they arise. Excellent organisational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Strong understanding of budgeting, financial reporting, and resource allocation. Exceptional problem-solving and decision-making skills. Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely. Excellent presentation skills towards senior and executive management. Ability to drive results across cross-functional teams, fostering collaboration and teamwork. Excellent leadership skills, with the ability to lead, manage, set expectations, inspire and motivate team members. Persuasive and active listening skills to help the account team to explore upselling opportunities with the customers. A sound knowledge and understanding of Orange products and solutions. Personal Qualities and Behaviours Excellent leadership qualities, with the ability to inspire and motivate team members, and adapt leadership style as needed. Proactive, resilient and adaptable, able to work effectively in a fast-paced, dynamic environment. High level of personal accountability and ownership for project outcomes. Adept at building and maintaining strong working relationships with stakeholders at all levels. A commitment to ethical, professional conduct and adherence to organisational values and principles. Flexibility and adaptability, with the ability to adjust to changing stakeholder requirements and priorities. Keen eye for detail to ensure spotting issues or risks before they materialise, to create an impact on the project timeline, budget, quality or scope. Excellent interpersonal skills and customer focus, with the ability to foster relationships with stakeholders at all levels. Commitment to continuous learning and professional development. Strong negotiation, and relationship-building skills with proven track record in developing/hosting external and internal relationships. Good knowledge of different working cultures and able to adapt to cross-cultural attitudes and norms. Results orientation, with a “can do” attitude and problem-solving approach. Strong sense of urgency and an ability to think outside the box and drive action. An emphasis on gathering, tracking and analysing key project performance metrics to spot trends and continuously improve performance. #J-18808-Ljbffr