Analyst, Individual Health Claims

4 days ago

Singapur, Singapore Singapore Life Ltd. Full time

Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2) Department: Individual Health Claims Team 1 Employment type: Permanent - Full Time Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan. Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability. The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Key Appointments / Purpose of the Role Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit. Key Responsibilities Provide accurate and timely assessment of health claims within required service standards. Ensure claims are settled within the agreed turnaround time. Ensure pending claims are followed up and managed on a timely basis. Manage complaints effectively and on a timely basis. Provide or support training on claims. Provide face‑to‑face support, meeting and resolve customers and intermediaries’ complaints. Provide claims statistics and reporting. Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines. Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role. Ensure compliance with all applicable laws and regulations relating to the above functional activities. Key Decisions within the Role Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit. Requirements Experience Experience in claims is not required but would be an advantage. Education Diploma/Degree holder. Insurance professional qualifications and/or nursing qualifications would be an advantage. Must have an aptitude for good customer service and complaint handling skills. Self‑motivated and collaborative individual with good communication and interpersonal skills. Good organized, focused and able to work independently. #J-18808-Ljbffr

  • Analyst, Individual Health Claims

    2 days ago

    Singapur, Singapore Singlife Full time

    Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans,...

  • Analyst, Group Claims

    7 days ago

    Singapur, Singapore Singlife Full time

    Overview Join to apply for the Analyst, Group Claims role at Singlife . Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage...

  • Claims & Demurrage Analyst (Oil & Gas)

    7 days ago

    Singapur, Singapore Achieve Group Full time

    Join to apply for the Claims & Demurrage Analyst (Oil & Gas) role at Achieve Group . We are seeking a detail-oriented and experienced Claims & Demurrage Analyst to join our dynamic team in the oil trading sector. The Demurrage Analyst will monitor, analyze, and manage demurrage-related activities associated with the company\'s oil trading operations. The...

  • Analyst, Group Claims

    7 days ago

    Singapur, Singapore Singlife Full time

    Overview Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. Singlife offers insurance plans, employee...

  • 6 Months Claims Analyst

    7 days ago

    Singapur, Singapore Hudson RPO Full time

    Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. Responsibilities Support/Review System Set Up for New, Renewing and Mid-term policies changes ensuring claims processes can be optimised and customer journey...

  • Mental Health Professional

    2 weeks ago

    Singapur, Singapore Lyra Health Full time

    About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive...

  • Mental Health Professional

    2 weeks ago

    Singapur, Singapore Lyra Health Full time

    Job Overview Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency....

  • 6 Months Claims Analyst, Tampines

    6 days ago

    Singapur, Singapore Hudson RPO Full time

    Responsibilities Support/Review System Set Up for New, Renewing and Mid-term policies changes ensuring claims processes can be optimised and customer journey will be smooth. Tracking of operational statistics for Claims reporting Handling of exceptional claim's escalated issues and appeals Perform claims audit/review as and when assigned Carry out task...

  • Finance Accounts Executive

    7 days ago

    Singapur, Singapore Kemin Industries Full time

    Finance Accounts Executive - Singapore, Kemin Animal Health & Nutrition Join to apply for the Finance Accounts Executive - Singapore, Kemin Animal Health & Nutrition role at Kemin Industries Finance Accounts Executive - Singapore, Kemin Animal Health & Nutrition Join to apply for the Finance Accounts Executive - Singapore, Kemin Animal Health & Nutrition...

  • Senior Claims Technical Specialist

    11 hours ago

    Singapur, Singapore PartnerRe Full time

    1 day ago Be among the first 25 applicants Company Description PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world. Company Description PartnerRe is a leading, privately owned, multi-line global...