Senior Food Safety

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

To serve as the regional technical lead for Food Safety, Quality Assurance, and Product Specification & R&D support across APAC region.

This role owns the technical integrity of Wingstop’s products across their full lifecycle: from concept and specification development, through supplier validation and commercialization, to ongoing quality performance in market. Partnering closely with Culinary, Supply Chain, Global FSQA, and Brand Partners, this leader ensures every product delivered into APAC restaurants is safe, compliant, operationally executable, and aligned with Wingstop’s flavor and brand standards.

This is a highly cross-functional role requiring both technical depth and commercial awareness — balancing innovation enablement with risk mitigation.

Product Specification Management & R&D Technical Leadership

• Own the development, approval, and maintenance of product specifications, formulations, ingredient statements, allergen matrices, and labeling documentation for all APAC food and packaging items.
• Partner with Culinary and cross-functional stakeholders to translate product concepts into technically sound, manufacturable, and compliant specifications.
• Lead technical validation for New Product Development (NPD) and Existing Product Development (EPD), including nutritional validation, regulatory review, shelf-life studies, organoleptic testing, and operational feasibility assessments.
• Attend and oversee production trials, first productions, and commercialization runs to ensure product integrity and specification adherence.
• Ensure product changes, reformulations, and regional adaptations are properly risk-assessed, documented, and communicated.

Quality Assurance & Supplier Performance

• Lead supplier approval, validation, and ongoing performance management across APAC, ensuring compliance with Wingstop standards, GFSI benchmarks (BRCGS, SQF, FSSC 22000, IFS, GLOBAL G.A.P), HACCP programs, and regional regulations (poultry, sauces & seasoning, cooking oil, dairy).
• Develop and execute supplier quality strategies using KPIs, audit results, complaint data, and risk assessments to drive continuous improvement.
• Analyze supplier production reports and third-party audit findings (GFSI, SEDEX, regulatory) and ensure timely closure of corrective and preventive actions.
• Validate and approve new supplier facilities to support growth, redundancy, and market expansion.
• Oversee TraceGains governance in partnership with Global FSQA, ensuring document accuracy and system compliance.

Food Safety & Regulatory Governance

• Serve as the regional authority on food safety compliance, monitoring evolving regulatory requirements across APAC markets and proactively advising stakeholders.
• Lead recall readiness and execution for APAC, partnering cross-functionally to ensure rapid, compliant, and brand-protective response.
• Investigate food safety and quality incidents, conducting structured root cause analysis and implementing corrective actions with suppliers and Brand Partners.
• Implement and monitor compliance with Wingstop’s animal welfare, sustainability, and responsible sourcing standards within the regional supply base.
• Partner with Brand Partners to strengthen food safety culture, complaint investigation processes, and operational compliance practices in market.

WHAT YOU’LL NEED

• Bachelor’s degree in Food Science, Microbiology, Food Engineering, or related scientific field (or equivalent experience).
• 8+ years of progressive regional experience across food safety, quality assurance, technical services, or product development within QSR, poultry, food manufacturing, or food retail.
• Demonstrated experience supporting product commercialization, specification development, and supplier-based R&D initiatives.
• Strong working knowledge of GFSI standards, HACCP systems, allergen control, labeling regulatio