Onboarding and Implementation Specialist
7 days ago
Onboarding and Implementation Specialist (Hotel Operations Technology) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Vouch is a travel-tech company helping hotels streamline operations and elevate guest experiences. From contactless check-in to task management and guest request handling, Vouch empowers properties to run more efficiently and deliver memorable stays. Trusted by leading global and local hotel chains and recognized with multiple industry awards, Vouch is a proven partner in hospitality’s digital transformation. At Vouch, our work culture is driven by these core values: Think Different. As a startup, we’re always facing uphill or impossible tasks. The only way we can not just survive, but thrive, is to think different. How can we make the impossible possible? What do we need to change in our assumptions or processes to change the game? Aspire to be greater. It’s not about being smarter, but about continually getting better. At Vouch, we iterate quickly, learn fast, and find ways to outdo ourselves everyday. You’ll never walk alone. As a team, we support and respect each other’s opinions. Our leaders will be in the trenches with you. We may not have all the answers, but we’ll work together to find out. Role Description We are seeking a detail-oriented Onboarding and Implementation Specialist to join our dynamic team. In this role, you will ensure every hotel we partner with launches our software smoothly and confidently. You will own the entire post-sales onboarding journey—from initial kickoff through configuration, training, and successful go-live—helping each property get the maximum value from our platform. This role is especially suitable for current hotel operations personnel who wish to make a transition into IT/Software . Key Responsibilities Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property. Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding. Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption. Coordinate with internal teams—Sales, Product, Engineering, and Support—to deliver a seamless client experience and rapid issue resolution. Gather and relay feedback from hotel users to help refine product features and future implementations. Monitor early performance metrics post-launch and provide best-practice guidance to drive long-term success. Required Skills and Qualifications 1-2 years experience in hotel operations/technology. Comfortable working with software platforms and well-versed with how hotel software works in hotel operations environment. Strong communication skills (written and spoken). Excellent organizational skills, with the ability to manage multiple hotel deployments at once. Empathetic, patient, and solutions-oriented, with a passion for hospitality and technology. Strong analytical skills for troubleshooting and optimizing software configurations. If you're looking for a chance to make a dent in a whole new industry, are extraordinary and willing to participate and learn in a fast-growing startup, we're looking for you Referrals increase your chances of interviewing at Vouch by 2x Get notified about new Implementation Specialist jobs in Singapore . #J-18808-Ljbffr
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Onboarding and Implementation Specialist
3 weeks ago
Singapur, Singapore Vouch SG Pte Ltd Full timeCompany Description Vouch is a travel-tech company helping hotels streamline operations and elevate guest experiences. From contactless check-in to task management and guest request handling, Vouch empowers properties to run more efficiently and deliver memorable stays. Trusted by leading global and local hotel chains and recognized with multiple industry...
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HR Shared Services Senior Onboarding Specialist
2 weeks ago
Singapur, Singapore Winsight Full timeHR Shared Services Senior Onboarding Specialist Full-time At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on...
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HR Shared Services Senior Onboarding Specialist
2 weeks ago
Singapur, Singapore Informa Full timeCompany Description At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and...
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Commercial Bank Client Onboarding
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Singapur, Singapore JPMorganChase Full timeOverview Are you ready to shape the future of financial solutions? Join us at JPMorgan Chase as a Payment Product Implementation Associate, where you\'ll have the chance to work in a global team to implement innovative solutions for Commercial Banking clients. This role offers you the chance to advance your career, work with cutting-edge technologies, and be...
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Onboarding Relationship Manager
3 weeks ago
Singapur, Singapore Barclays Full timeOnboarding Relationship Manager at Barclays Join to apply for the Onboarding Relationship Manager role at Barclays. This role supports Wholesale Onboarding across Asia Pacific (Hong Kong, China, Singapore, Japan, Australia and India) and focuses on delivering a best-in-class onboarding service to front office partners and clients. Overview Embark on an...
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Singapur, Singapore DBS Bank Limited Full timeBusiness Function DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each...
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Commercial Bank Client Onboarding
7 days ago
Singapur, Singapore JPMorganChase Full timeOverview Join to apply for the Commercial Bank Client Onboarding - Payment Product Implementation Manager - Vice President role at JPMorganChase . Get AI-powered advice on this job and more exclusive features. Job Description Are you ready to lead and innovate in the world of Payments? Join us at JPMorgan Chase as a Payments Product Implementation Manager,...
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Singapur, Singapore DBS Bank Full timeOverview DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s...
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Singapur, Singapore DBS Bank Limited Full timeBusiness Function DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each...
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Singapur, Singapore DBS Bank Full timeOverview VP / AVP, Front Office Onboarding Specialist, Private Banking, Consumer Banking Group role at DBS Bank . DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalized banking. We have a team of dedicated, experienced investment advisors who identify opportunities in...
