Sales Executive, MICE

4 days ago

Singapur, Singapore Club Med Full time

Inventor of the all-inclusive holiday’s concept 75 years ago, Club Med is present in 40 countries with 80 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples. Purpose The Sales Executive, MICE will be co‑responsible for all‑channel group business and its operations for Club Med Singapore, supporting the Commercial Team. He/she will report to the Senior Sales Manager, MICE and support up to 3 Sales Seniors on MICE related operational matters. Responsibilities Co‑responsible for Group business from all channels for Club Med Singapore Sales administrative matters for the Singapore commercial team for GROUP business Support any ad hoc activities organized by the Singapore commercial team Responsible for compliance with Club Med sales processes Tasks Prepare standard quotations, proposals & contracts for group sales Data entry of enquiries, sales leads, opportunities & new accounts into Salesforce and retrieve weekly reports to Director of Sales, as required Work closely with relevant resort departments to ensure that all clients’ requests are met Prepare Group Information Files for upcoming group departures from Singapore Responsible for room and ferry/flight reservation details, as well as any post‑stay documents for confirmed groups Make courtesy calls and sales calls as a follow up to Clients when necessary Maintain and develop relationships with existing customers in person, via telephone calls and/or emails Implement process compliance and initiate improvement whenever necessary, such as contract signatory, invoice and payment and others as requested Maintain personal image and emotional competence to manage self and team at the workplace Arrange for inspection and conduct inspection with clients whenever required Coordinate and participate in promotional activities, trade shows, travel fairs and special projects with the Commercial Sales Team Support the Sales Managers and Director to prepare reports, materials, agreements and presentations when required Assist the Singapore commercial team in any other sales administrative operations as required Represent Club Med to attend client networking, tradeshow events with Senior Sales Manager, as required Requirements Possess minimum Diploma in Hotel Management and/or Sales & Marketing Management or equivalent Minimum 2 years of experience preferably in hospitality Proficient in Microsoft office tools and knowledge of SalesForce is an advantage Possess good communications and interpersonal skills Demonstrates customer development and relationship management skills Proficiency in sales administrative matters Availability to travel on sales mission when required Seniority level Associate Employment type Full‑time Job function Hospitality Referrals increase your chances of interviewing at Club Med by 2x #J-18808-Ljbffr

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