System Support Engineer

5 days ago

Singapur, Singapore VDL ETG Singapore Full time

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.

Key Responsibilities:

  • Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
  • Troubleshoot and resolve all IT-related technical issues and prevent re-occurrences.
  • Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
  • Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
  • Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
  • Create regular backup of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
  • Manage access control to company’s IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
  • Support and participate in company continuous improvement program.

Requirements

  • Degree in IT. Computer Science, Computing, Engineering or relevant field.
  • Clear communication skills.
  • Problem solving skills.
  • Knowledge about different platforms (e.g. Windows, macOS).

Benefits

  • Seniority level: Associate
  • Employment type: Full-time
  • Industry: Industrial Machinery Manufacturing

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