ED/SVP, Head of Observability and Automation

Overview

The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions across the trade lifecycle and are involved in new product initiatives and process improvements to streamline our support model.

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Role Details

The primary accountability of the role is to perform all daily reconciliation processing activities, ensuring the data reconciled is complete and accurate, as well as identifying and escalating risk of aged and high value breaks within the reconciliation control space. We play a key role in ensuring that the Global Operations Control team operates effectively under a Global Delivery Model (GDM).

Job Accountabilities

• Perform all daily processing activities for high volume, complex and advanced reconciliations, ensuring the data reconciled is complete and accurate, and follow up on any issues with data delivery.
• Identify patterns where manual matching and break allocation is occurring and advance ideas to build automation rules.
• Identify and highlight risks and initiate follow up on aged, high value and unactioned breaks via targeted escalation to ensure prompt resolution.
• Ensure internal control processes are adequate and documented appropriately.
• Analyze current state of reconciliation controls process, identify issues and opportunities through root cause analysis, participate in delivering solutions to enhance performance and close gaps in process.
• Participate in Business Acceptance Tests for system upgrades and patch releases.

Job Requirements

• A strong background and knowledge of reconciliations processes and systems with at least 1-2 years of experience in a similar role.
• Good understanding of capital markets, their functions and processes.
• Ability to manage tight deadlines, multiple tasks, and adapt well to changing priorities.
• Excellent interpersonal skills to effectively interact at all levels coupled with a passion to build strong working relationships.
• Self-motivated, well organized and positive attitude.
• Knowledge in Technology tools such as Alteryx/DuCO/UiPath preferred.
• Working hours will be 12pm to 9pm / 1pm to 10pm and on public holidays (rotational basis).

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. There are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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