Director, Google Cloud Consulting, South East Asia

Overview Director, Google Cloud Consulting, South East Asia at Google — leading Google Cloud Consulting in the SEA region and driving enterprise cloud strategy and adoption. Responsibilities Manage the leadership of all aspects of the GCC Organization to deliver measurable outcomes, in particular driving adoption for Google Cloud products and services. Develop the vision and roadmap and manage the delivery of multiple programs to scale and develop the GCC Organization in APAC. Lead and implement enterprise‑level change programs, define success metrics, and track progress against joint business goals. Partner with other customer‑facing organizations (Sales, Support, Professional Services, Customer Engineering) to develop strategies and execute plans that maximize growth, customer retention, and account expansion. Be a key partner to regional Sales leadership by taking ownership of growth activities post‑commitment. Qualifications Minimum qualifications Bachelor’s degree or equivalent practical experience. 15 years of customer‑facing experience in an enterprise software company, interfacing with executives, and driving customer transformation programs. Experience expanding product adoption at enterprise customers, identifying patterns and best practices, and developing strategies for growth. Experience leading enterprise‑level change programs. Experience influencing executives for IaaS/PaaS/SaaS businesses. Preferred qualifications Master’s degree or PhD in a Management, Technical or Engineering field. Experience building relationships with cross‑functional teams and executives at partner organizations. Experience in positions of increasing responsibility within customer success, professional services, sales operations, or customer operations. Ability to form effective working relationships across technical and business functions and companies, with experience in technology partnerships. Understanding of customer telemetry and the usage of AI/ML to drive actions in customer success. Ability to lead multiple customer‑facing organizations in a hybrid environment with technical, business, and operations professionals. About the Job Our Consulting team in Google Cloud helps customers develop migration strategies for adopting Google Cloud’s products and services to maximize technology investment. It also serves as the single voice for a customer, representing customer success, professional services, support, learning, and other supporting functions. As the Director of Google Cloud Consulting (GCC), you will be the strategic leader for the region and bring large‑scale enterprise cloud experience to create customer passion and readiness. You will grow and lead the development of the Google Cloud Consulting organization, fostering a “customer‑first” mindset to accelerate adoption and meet business objectives and stakeholder goals. You will work with JAPAC pillar leads on strategy, operating models, and alignment to global enterprise and customer needs, and you will collaborate with cross‑functional peers to develop an aligned GCC strategy with measurable business metrics. You will be responsible for managing a regional team of Customer Success Managers, Technical Account Managers, Professional Services consultants, Engagement Managers, and cross‑functional teams to drive positive customer outcomes. You will be a critical thought leader and partner, helping to shape a post‑sales services organization for customers, delivering on our brand promise and ensuring customer success. You’ll drive better business decisions and continued consumption of provided technology and renewal. Google Cloud accelerates organizations’ ability to digitally transform and solve their most critical business problems. Equal Opportunity Google is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr