Executive, Technical Service

Executive, Technical Service (Infusion Pumps)

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Role : Executive, Technical Service (Infusion Pumps)

Perm/Contract/ Full-time/Part-time : Permanent

Onsite/Hybrid/Remote : Onsite

Who We Are :

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one of our clients, a leading medical supplier in Malaysia. They work closely with hospitals and healthcare institutions for the best patient outcomes. Their proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals supports market leadership.

The Role

Our client is seeking an Executive, Technical Service (infusion pumps) professional in the medical devices and equipment sector. This role offers an opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.

The successful candidate will be responsible for acquiring new clients, managing existing relationships, and contributing to the company’s mission.

Role Objective :

As a Technical Services Executive (Hospital Care), you will play a vital role in ensuring the reliability and safety of automated infusion pumps by installing, maintaining, and troubleshooting equipment at customer sites. Your expertise will keep devices running smoothly, support healthcare professionals with hands-on guidance, and uphold high standards of compliance and customer satisfaction.

Your key responsibilities :

• Perform routine maintenance and troubleshoot technical issues to keep systems running smoothly.
• Provide guidance on operating and maintaining equipment for optimal performance.
• Complete service reports, logs, and records for all installations and repairs.
• Follow safety procedures and regulatory standards while meeting customer needs.
• Attend refresher trainings and share knowledge with technical teams, stay up to date on knowledge.
• Track spare parts and order supplies as needed to support service operations.

What you will bring to the team :

• Bachelor’s degree or Diploma in Engineering or related field.
• Min 1–2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Notes: The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

This advert is posted and reviewed by Resource Solutions India Private Limited, trading as Robert Walters. We retain CVs in our database for suitable future positions, unless you indicate otherwise.

As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Please let us know if you are not agreeable to that.

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