Customer Experience Program Manager

TikTok Shop - Buyer Experience Program Manager 1 week ago Be among the first 25 applicants About the team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to...

Overview Reporting to the Assistant Director, Customer Experience, we’re looking for a Senior Manager, Customer Experience & Systems to be the key person to lead the various systems used by the Business Operations Department. This is a strategic leadership role where you’ll optimise our systems to drive enrolment growth and create seamless customer...

Overview Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. At Momos, our core...

Reporting to the Assistant Director, Customer Experience, we’re looking for a Senior Manager, Customer Experience & Systems to be the key person to lead the various systems used by Business Operations Dept. This is a strategic leadership role where you’ll optimise our systems to drive enrolment growth and create seamless customer experiences....

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

A leading financial services organisation is seeking an experienced leader to shape the strategic direction of its customer experience function and uplift overall service standards. This role leads a variety of teams focused on customer engagement, service delivery, and experience design — with a strong mandate to modernise, transform, and raise the bar on...

Job Type: Mid-level Individual Contributor Job Function: Program Management and Curriculum Development Academic Qualification: Graduate Diploma and above Location: Johor Bahru only (candidates from other cities must be willing to relocate in 6 months) Mode: Hybrid (Twice a week to SG and occasional trip to KL) Reports to: General Manager (SG & MY) We are...

About the Team The Platform Responsibility team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we...

Key Responsibilities: Oversee the full product lifecycle, including defining vision, strategy, planning, and execution from ideation to delivery. Guide product positioning and go-to-market strategies by understanding customer needs, analyzing trends, and collaborating with cross-functional teams. Assess product performance and functionality, recommending...

Age Assurance Program Manager, Teen Experiences, Platform Responsibility 1 week ago Be among the first 25 applicants About the Team The Platform Responsibility team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language and multimodal models to...