Accounts Receivable Team Lead

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange. Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers. About our Line of Business – eServ Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth. Together, We Can Make A Significant Impact Must uphold strong code of work ethics, in particular confidentiality of information. Be Part of Our Success Responsible for day-to-day accounts receivable transactions (maintain accounts receivable records to ensure aging is up to date, credits and collections are timely applied, uncollectible amounts are accounted for and discrepancies are identified and timely resolved). Responsible for entire billing cycle of recurring and ad-hoc billings and collections (ensure completeness of billings and accurate matching of collections). Responsible for accounts receivable related reconciliations, including actively investigating & resolving irregularities/discrepancies on a timely basis. Monitor and upkeep service standards and improve it constantly. (Strengthen and grow relationships with customers by pro-actively communicating with customers as needed to ensure payment of outstanding invoices, investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment) Responsible for all accounts receivable monthly schedules; ensure it is accurately prepared and submitted within required deadlines. Responsible for preparation and submission of statutory returns, management reports within required deadlines Follow up on queries and handle operational issues from both internal and external parties promptly and professionally Perform compliance check on transactions on a regular basis to identify and resolve irregularities (if any) Provide inputs for SOP review and process enhancement. Ad-hoc duties as assigned (e.g. facilitation of audit) Qualities We Value Degree in Accountancy or other equivalent professional qualifications. At least 3 years of relevant experience. Ability to develop strong working relationships to motivate, lead and supervise team Excellent time management skills to monitor and meet statutory and reporting deadlines Good written and verbal communication skills to effectively communicate with all stakeholders and resolve work issues in a professional and diplomatic manner Good team player who can work well with finance team and other departments to streamline work processes Confident, well organised, meticulous individual with good analytical and problem-solving skills Good understanding of SB FRS. Proficiency in MS Excel Knowledge of operating WORKDAY ERP system will be an added advantage. Our Commitment That Goes Beyond the Norm An environment where you will be working on cutting-edge technologies and architectures. Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. Meaningful work and projects that make a difference in people’s lives. A fun, passionate and collaborative workplace. Competitive remuneration and comprehensive benefits. #J-18808-Ljbffr