Site Reliability Engineer

1 week ago

Singapore Shopify Full time
Site Reliability Engineer (EMEA, Japan, Singapore, Australia)

Join to apply for the Site Reliability Engineer (EMEA, Japan, Singapore, Australia) role at Shopify .

Overview

We are not here to play zero-sum games. Shopify Engineering is focused on building the best product for our Merchants. You will enable entrepreneurship and create new value for the world. We're looking for experienced and curious software engineers to help build the future of commerce.

The Site Reliability Team
  • Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
  • Build and improve tools to keep our platform resilient and performant.
  • Help define what Resiliency and Site Reliability Engineering means for Shopify.
  • Directly impact production systems underpinning commerce for millions of merchants, who generate revenue for their livelihood, their families, and their employees, through the businesses they've built on our platform.
  • Go on-call and respond to automated alerts and execute playbooks.
  • Identify gaps in our processes and build or improve tools to support incident management.
  • Develop production tooling and services to improve our platform's resilience.
  • Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems.
  • Ensure we never fail for the same reason twice.
Additional Info
  • Specifically in APAC. Our team has geographic requirements that require this individual to be available, and on-call from 0100 UTC - 0800 UTC during on-call weeks.
  • Specifically in EMEA. Our team has geographic requirements that require this individual to be available, and on-call from 0800 UTC - 1500 UTC during on-call weeks.

This role may require on-call work.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we've grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people's lives as much as it transforms your own. This is putting the power of the few in the hands of the many, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on change
  • Bring critical thought and opinion
  • Use AI tools reflexively as part of your fundamental workflow
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Software Development
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