Service Leader

4 weeks ago

Singapore CULINA PTE. LTD. Full time

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group's businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island wide.

Job Summary:

The role of Service Leader is to greet, service diners, process food & drink orders, prepare bills and process payments.

Key Responsibilities:
  • Welcome diners, provide information on food & beverage selections, take orders and communicate orders to the kitchen and bar.
  • Prepare/serve food, drinks, condiments and attend to diners' requests in an efficient & timely manner. Keeping track of their dietary needs and special requests.
  • Coordinate and multi-tasking job duties in a bistro environment including cashiering and accepting payments, prepare tables, opening and closing duties etc.
  • Comply with all policies, procedures, standards, specifications, guidelines in food & workplace safety, service and handling of equipment such as coffee machine etc.
  • Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
  • Manage daily reservation system together with call centre team. Efficiently maximize seating in the dining area.
  • Perform other duties as directed by the Cafe Manager.
Requirements:
  • GCE 'O' Level certificate or NITEC in Hospitality Services
  • WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
  • 1 year of working experience in F&B service
  • Able to perform shift duties, 5-day work week, work on weekends & PH
  • Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills
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