Service Advisor cum Planner

15 hours ago

Singapur, Singapore MEGAFAB ENGINEERING PTE LTD Full time

Job Summary: We are looking for a proactive and customer-oriented Service Advisor cum Planner to be the first point of contact for our clients. This role involves managing service bookings, coordinating with internal teams, handling customer inquiries and payments, and supporting after-sales and administrative tasks. The ideal candidate should possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Job Responsibilities: Serve as the first point of contact for customers (walk-ins, phone, or online inquiries), ensuring clear and efficient communication. Handle workshop job bookings, scheduling, and appointment confirmations. Explain workshop services, repair status, and quotations to customers. Coordinate workflow between customers, technicians, and the parts team to ensure smooth service operations. Schedule and document LM/LG inspections; send certificates via WhatsApp. Liaise with technicians to provide timely and accurate vehicle status updates to customers. Ensure customer enquiries are properly addressed; manage feedback and complaints, and escalate issues when necessary. Manage and support the after-sales service process, including preparing job sheets, quotations and invoices (for COD customers), documenting vehicle service reports and photos, and ensuring accurate filing and system records. Coordinate and handle NEA inspections, manage photos, documentation, and signatures for certification. Submit finalized reports to management and maintain electronic records. Handle customer payments via NETS or cash, follow up on outstanding payments, and update Finance for record-keeping. Print monthly operation reports (attendance, breakdowns, service). Military vehicle management - Prepare handover, acceptance, and delivery documents. Coordinates inspection and towing. File reports in designated folders and ensure proper documentation. Manage all courier services, internal and external mail, and parcels; maintain front desk cleanliness and ensure pantry supplies are replenished and ordered. Submit daily attendance and OT records via WhatsApp (Mon-Sun) for office and operations staff. Remain calm and professional when handling difficult situations. Support any ad-hoc duties as assigned by the manager. Job Requirement: Minimum GCE 'O' levels and above. Prior 1-2 years of working experience in customer service industry would be advantageous. Good verbal communication, interpersonal and written skills; with pleasant and positive attitude. Proficient in MS Office, invoicing systems, or workshop management software. Customer-focused with a positive attitude and problem-solving mindset.

  • Financial Advisor

    15 hours ago

    Singapur, Singapore Advisors Alliance Group Full time

    Company Description Advisors Alliance Group (AAG) is a leading financial services firm dedicated to pushing boundaries and setting new standards. Founded in 2000 by Tan Koon Chuan, AAG has grown from 30 people to over 800 consultants. We emphasize service to family, peers, seniors, and clients, believing that service fosters learning and connection. Our core...

  • Financial Advisor

    15 hours ago

    Singapur, Singapore Dunn & Partners Full time

    Dunn & Partners is an authorized representative of Manulife Financial Advisers - Summit Planners Cluster. Our vision is to develop a premier financial services agency committed to providing excellent financial advice in wealth protection, accumulation, and distribution. We assist corporate clients with risk management, employee benefits, and business and...

  • Senior Wealth Planner

    2 weeks ago

    Singapur, Singapore Selby Jennings Full time

    Director, Market Specialist - Trust & Private Wealth Management Asia A leading private bank is looking to hire a wealth planner to join their team in Singapore. Responsibilities Serve as technical expert and resource on wealth planning matters for prospects and high-net-worth clients. Work closely with Relationship Managers to acquire new clients and retain,...

  • Senior Wealth Planner

    2 weeks ago

    Singapur, Singapore Selby Jennings Full time

    Director, Market Specialist - Trust & Private Wealth Management Asia at Selby Jennings A leading private bank is looking to hire a wealth planner to join their team in Singapore. The candidate will serve as technical expert and resource on wealth planning matters, both for prospects and HNW clients. He or she will work closely with the Relationship Managers...

  • Wealth Management Advisor

    15 hours ago

    Singapur, Singapore Representing Something Full time

    Financial Services Manager @ HSBC | Master Fund Advisor (MFA) Company Description HSBC Life is part of the HSBC Group, dedicated to helping individuals and families build a secure and fulfilling financial future. With a strong global heritage and deep local expertise, HSBC Life offers a comprehensive range of protection, health, retirement, and...

  • Production Planner

    3 days ago

    Singapur, Singapore HAL COMPLETIONS MFG PTE. LTD. Full time

    We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the...

  • Warranty Administrator cum Aftersales Admin

    2 weeks ago

    Singapur, Singapore Vincar Full time

    Warranty Administrator cum Aftersales Admin Register, submit, and monitor warranty claims in accordance with manufacturer guidelines for various brand under Vincar Group (GAC, Aion, Proton and Sokon). Review technician repair reports to ensure claims meet warranty policy requirements. Liaise with technical and service advisors to clarify claim details and...

  • Display Product Planner Senior Advisor

    2 weeks ago

    Singapur, Singapore DELL GLOBAL B.V. (Singapore Branch) Full time

    Overview Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our...

  • Service Advisor

    3 days ago

    Singapur, Singapore INDECO ENGINEERS (PTE) LTD Full time

    We are looking for a customer-oriented front counter Customer Service Advisor to be the first point of contact for our customers at the workshop. You will play a key role in ensuring a seamless and professional experience - from vehicle check-in to service completion. You will work closely with our technicians and workshop team to communicate service...

  • Wealth Planner

    2 weeks ago

    Singapur, Singapore Alpha Wealth Financial Advisers Full time

    5 days ago Be among the first 25 applicants Alpha Wealth Financial Advisers is committed to providing personalized financial planning and investment management services tailored to each client's unique lifestyle and financial goals. Our team values Abundance, Wisdom, Focus, and Appreciation, and we empower clients through financial literacy. We offer...