
Infra Engr, Adaptive Ops
3 weeks ago
Select how often (in days) to receive an alert:
- To provide Maintenance and Operation Support for Data Center Common Infra Structure
RESPONSIBILITIES:
- Assess & implement SR/CR within the stipulated SLA
- Provide supporting documentation, reports, and other information to management
- Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
- Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
- Assist in problem/incident resolution and determination
- Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyze, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
- Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
- Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
- 24x7 Standby Support required
- Expected to work during off-peak hours on scheduled system activities
REQUIREMENTS:
- Bachelor's degree in a relevant field.
- 3 to 5 years of experience in administering Windows-based systems and infrastructure.
- Proficiency in Windows Server operating systems (2019).
- Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
- Familiarity with monitoring tools and systems management solutions.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal abilities.
What you might also need to have:
- Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
- Exchange 2019 and Skype 2019 administration
- Netbackup 10.x and Data Domain for backup and recovery solutions
- Nutanix HCI for virtualization and storage solutions
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