
Technical Writer
4 days ago
Overview
We are looking for a technical writer or developer-focused content creator with a passion for simplifying complex technologies. In this role, you’ll drive seamless adoption of SGTS products, with an initial focus on CI/CD (SHIP-HATS), Containers (Container Stack), and Monitoring (StackOps). You’ll work closely with product managers, designers, and engineers to create compelling, accurate, and easy-to-follow documentation that improves developer experience and product adoption.
You’ll create high-quality technical content including product guides, demos, tutorials, code starter kits, design specifications, and technical blogs aligned with organizational standards. You will translate complex technical concepts into clear, developer-friendly conceptual, how-to, and reference documentation. You’ll collaborate with cross-functional teams to shape content strategy for onboarding and product adoption. You’ll run content pilots to assess optimal formats and delivery methods, provide insights to Product Managers, embrace feedback, and iterate quickly to continuously improve content quality. You’ll maintain consistency and ensure timely content updates across all products. You’ll stay updated with industry trends and incorporate best practices from leading technology companies.
Responsibilities- Create high-quality technical content including product guides, demos, tutorials, code starter kits, design specifications, and technical blogs.
- Translate complex technical concepts into clear, developer-friendly documentation (conceptual, how-to, and reference).
- Collaborate with product managers, designers, and engineers to shape content strategy for onboarding and product adoption.
- Run content pilots to assess optimal content formats and delivery methods; provide insights and recommendations to Product Managers.
- Embrace feedback and iterate quickly to continuously improve content quality.
- Maintain consistency and ensure timely content updates across all products.
- Stay updated with industry trends and incorporate best practices from leading technology companies.
- Degree or Diploma in Computer Science, Engineering, IT, Communications, or a related field.
- 2–5 years of technical writing experience focused on developer or technical audiences (10+ years for senior roles).
- Strong understanding of cloud-based products, CI/CD pipelines, containers, and modern DevOps tooling.
- Excellent writing and communication skills with a strong attention to detail.
- Experience working with style guides to maintain consistency in tone and structure.
- Apply to this job posting, and email your CV with the job title as the subject line to:
- Associate
- Contract
- Information Technology
- Technology, Information and Media
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