Site Reliability Engineer
3 weeks ago
Overview Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. In Singapore, Thales has been a trusted partner since 1973, with 2,000 employees across three local sites, delivering solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity. We’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress. You will be working in an Agile team within the Thales Digital Identity & Security (DIS) Business Line, for the On-Demand Connectivity (ODC) products. As a Site Reliability Engineer in the Thales ODC team, you will apply software engineering skills to deploy, operate, maintain and improve the Thales platform, according to agreed Service Levels and to exceed customer expectations. Responsibilities Work in a DevOps team to deploy, operate, maintain and improve ODC products in GCP Cloud, following the SRE approach. Deploy Thales products in cloud environments. Perform onboarding tests, communicate technical risk concerns and help prepare mitigation plans. Monitor systems with real-time monitoring tools and ensure operational readiness. Complete handover milestones to Tiers I and II to comply with contractual SLAs. Support operations tasks to shape the product roadmap and establish strong operational readiness across teams. Provide technical guidance for new or evolving services and for consolidated technical analyses. Assist in preparing and reviewing technical product and customer-specific documentation. Provide technical direction when Change Advisory Board (CAB) requires Tier II input or changes impacting customer SLAs. Ensure the integrity of the solution functional baseline and architecture. Develop and maintain Infrastructure as Code (IAC) and automation tools. Perform regular performance tuning, technological watch, and updates on the service platform. Provide 24/7 on-call support in shifts. Knowledge, Skills and Experience Degree in Computer Science or related discipline. 4+ years of experience in a relevant field. Hands-on deployment experience with Kubernetes and GCP (preferred) or AWS/Azure administration in production environments. Hands-on experience with CI/CD tools like GitLab, Terraform, Ansible, Helm, and HashiCorp tools. Strong knowledge of system integration, operation, maintenance, and automation tooling. Experience with scripting languages (e.g., Shell, Python). Knowledge of Agile methodologies and service delivery best practices. Knowledge of cloud service providers (GCP/AWS/Azure), monitoring tools, networking, infrastructure, and Linux. Experience in the Telecom domain is highly preferred. Other information Working Location: One North, Singapore Working Hours: Monday - Friday, 9am - 6pm 24/7 on-call support in shift rotation (average one shift per team member every 2 months) At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Seniority level Not Applicable Employment type Full-time Job function Engineering and Information Technology Industries Aviation and Aerospace Component Manufacturing and Defense and Space Manufacturing #J-18808-Ljbffr
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