Senior Manager, Global Operations Communications for a 10 months contract

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Responsible for developing and implementing Global Operations communication programs. This role will be responsible for helping to shape and execute the Global Operations communications strategy for Your job will be to create communication assets, approaches, and processes that drive the entire Global Operations organization to be engaged and do its best work. You will work closely with Global Ops leadership, as well as the Corporate Communications, Internal Communications, Executive Communications, People Messaging, and Marketing teams, and key stakeholders in other functions as we scale and evolve.

• Refine and execute the Global Operations communications strategy to ensure that messaging is consistent, impactful, and aligns with company values, culture, and goals. Tailor the strategy for diverse teams and regions
• Enable, influence, counsel and develop strong partnerships with the Global Operations Leadership Team and across the broader communications team, as well as cross-functional business leaders and the larger organization – especially as it pertains to integrating programs, amplifying key initiatives, and articulating priorities in and for Global Operations
• Create and deliver Global Ops-specific communication to key stakeholders and target audiences, determining messaging, timing/cadence, audience and delivery channels, and ensuring alignment with audience needs and broader functional priorities and initiatives. Ensure messaging is clear, concise, and tailored to the audience (e.g., leadership, field teams)
• Determine audience relevance of Global Ops and company initiatives and programs, coordinating with regional and local teams and revising content and/or translating, as needed
• Ensure Global Operations leadership is connected with employees through regular updates, all-staff meetings/town halls, and other internal channels
• Support communication efforts during organizational changes, incidents, or important transitions, ensuring that messages are transparent, timely, and consistent. Act as a trusted advisor on navigating sensitive situations with empathy and clarity
• Manage and optimize internal communication channels to ensure effective distribution of messages across teams and geographies
• Support diverse teams in all three regions with localized communications, ensuring that different cultures, languages, and time zones are considered. Foster a sense of connection among field or geographically dispersed employees
• Uphold corporate and regional content governance and branding policies

• Outstanding written and verbal communication skills. Demonstrated writing ability that is engaging, organized and simple to follow. Experience with communications to field workers, and in the power/energy and or data center industry a plus
• 7 yrs of proven experience with global technology companies and a proven track record of managing high-impact executive, internal and external communications and/or change management programs
• Ability to develop and leverage strong partnerships across a matrixed organization, harmonize various perspectives/objectives, provide sound counsel, prioritize, and deliver impactful outcomes for all audiences and stakeholders
• Experience working in global or geographically distributed teams and understanding the nuances of communicating across cultures and time zones
• Ability to work well under pressure while managing multiple projects, priorities, stakeholders and deadlines simultaneously in a dynamic, fast-paced environment. Excellent follow-through skills are necessary
• An independent, self-directed thinker with the ability to shape and drive strategy locally, formulate a clear point of view, exercise high judgment, and make an impact quickly
• Poised executive presence with succinct presentation/facilitation skills, comfortable collaborating with and presenting to executives
• Receptive to feedback and input from others and quick to apply changes with strong attention to detail
• An agile, flexible individual with a “can-do” problem-solving approach
• Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and across multiple channels
• Confidentiality and business ethics; demonstrates outstanding judgment and discretion
• Strong and confident leadership style
• BA/BS degree in Communications or equivalent required

• Strategic Thinker: You see the big picture and understand how internal communications can drive organizational success
• Creative & Innovative: You bring fresh ideas to the table and enjoy experimenting with new ways to engage employees and deliver messages
• Results Driven: You are comfortable in a fast-moving, dynamic environment with the ability to pivot quickly to deliver results
• Empathetic Leader: You understand and care about the employee experience and are able to translate that into effective communication strategies