Associate Network Engineer

3 weeks ago

Singapur, Singapore CLOUD TELECOMMUNICATIONS (S) PTE. LTD. Full time

Overview

To support and solve complex technical issues for all network elements within Transmission/optical transmission network and datacom IP specifically in operations, planning and during roll out. To also analyze network performance and ensure ample capacity to support current traffic.

Principal Accountabilities
  • To provide Level 2 support for Operations & Maintenance in resolving open trouble tickets escalated by 1st level team within the agreed SLA.
  • To provide support to resolve technical issues arising during network implementation, integration, and migration.
  • To manage and configure network devices and services for transmission network.
  • To lead or be part of technical delivery team during acceptance test.
  • To review acceptance test reports & documents as part of project deliveries.
  • To ensure all technical details and its relevant documents such as CA, ATP are collected and properly stored in Cloud Telecommunications (S) Pte. Ltd. Singapore ’s database.
  • To liaise with internal network team, customer, and vendor in managing complex technical problems.
  • To analyze network performance and work together with planning team in network optimization and in defining network architecture.
  • To monitor network utilisation and latency to be within the intended SLA.
  • All other duties as assigned.
Qualification, Skills, and Knowledge
  • Diploma majoring in Telecommunication/ IT/ Computer Science/ Engineering or other related technical discipline.
  • Possess skill in any or combination of the following areas: DWDM, MPLS, Routing and Switching and firewall.
  • Multi – vendor product networking experience (with Singtel, Starhub, M1 Limited or etc.) is an advantage.
  • Applicants with 3 years of experience in telecommunication industry or in related field is an added advantage.
  • Able to work in fast pace working environment. Excellent team spirit with good communications and interpersonal skills.
  • Customer service oriented and good presentation skill.
  • Strong verbal and written communication skills.
  • Driving license & ability to drive.
  • Strong skills in MS Word, Outlook, Excel, and Power Point and have ability to create detailed and concise reports and tracking tools for all aspects of the project.
  • Ability to work independently with others.
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