ES Tech Help Center Coordinator
3 months ago
Job Description
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Skills & Requirements
Relevant Experience and Qualifications
Diploma in Information Technology / Computer Engineering / Business Information Technology At least two years of relevant experience in providing IT Support in a dynamic environment preferred Customer support experience, preferably in an education environment and/or Information Technology setting Knowledge of Apple hardware and software (macOS, iPadOS, tvOS). Knowledge in Google Workspace Applications (GMail, Google Drive/Docs, etc.). Mobile Device Management knowledge valued.Interpersonal Skills
Enjoys working with and helping people. Highly approachable personality. Values learning and has a positive growth mindset. Excellent communication skills in English (verbal and written).Professional Personal Skills
Able to work diligently, independently, and under time constraints. Able to communicate effectively with students, employees and parents. Ability to learn and adapt to new technology developments. Ability to work and contribute to a positive team environment. Ability to be flexible, creative and to problem-solve technology issues. Positive work attitude and possesses a strong sense of initiative. Project management leadership and management skills valued. Strong attention to detail and organisational skills.-
ES Tech Help Center Coordinator
3 months ago
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