Site Reliability Engineer III, Infrastructure Platforms

3 weeks ago

Singapur, Singapore JPMorgan Chase & Co. Full time

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Infrastructure Platforms (IP) team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines Implements infrastructure, configuration, and network as code for the applications and platforms in your remit Collaborates with technical experts, key stakeholders, and team members to resolve complex problems Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers Improve aspects of network products related to reliability related nonfunctional requirements such as logging, monitoring, observability, performance, scalability, capacity, resiliency, etc. Perform research and discovery on industry tools and lead build versus buy Collaborate with other network and software engineering teams to automate processes, reduce toil and modernize operations Participate in on-call rotation as an escalation contact for production issues Turn theory into practice, navigate through ambiguity to build a plan Accomplish common goals using SCRUM practices

Required qualifications, capabilities, and skills

Bachelor’s degree in computer science or related fields Minimally 5 years of site reliability engineering or related experience Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others Familiarity with troubleshooting common networking technologies and issues Experience with one or more application performance management technologies (AppDynamics, Dynatrace, Riverbed SteelCentral, Prometheus) Ability to initiate and implement ideas to solve business problems Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Experience triaging and diagnosing issues in complex distributed architectures leveraging infrastructure and application telemetry Experience with one or more infrastructure automation technologies (Ansible, Terraform, Puppet, building APIs and services using REST, SOAP, Preferred qualifications, capabilities, and skills Certifications in networking are a plus

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