Email Content Monitoring

Found in: Talent SG C2 - 3 weeks ago


Singapur, Singapore OCBC Bank Full time
Email Content Monitoring (ECM) Analyst -(240000BG)

Description

The role of ECM is to detect, monitor and prevent any potential data loss through outgoing emails, and ensure that users comply with the relevant policies and regulations.

You will be responsible for:

·Assess and escalate Email Content Monitoring (ECM) Alerts as per defined SLA.

·Review and Release Quarantined Email within the daily cut-off time.

·Review Business Unit response on ECM escalated alerts.

·Tracking and reporting of email data loss incidents.

·Prepare Management Reports and assist in Data Loss Impact Assessment reviews.

·Assist/Conduct Risk Control Self-Assessment (RCSA) for ECM operations.

·Assist in Procedures review.

·Handle Business Unit queries.

·Plan and coordinate UAT testing, when required.

·Take on ad hoc projects and tasks assigned by the Manager.

Qualifications

·University Degree or equivalent preferred.

·Good analytical, written, and interpersonal communication skills to be able to effectively engage stakeholders at all levels in the bank.

·2-4 years’ experience in banking operations and/or information technology.

·Sound grounding in risk assessment and internal control best practices will be an advantage.

·Familiar with Financial Services Act and knowledge in Banking Secrecy and Personal Data Protection Act will be an advantage.

·Possesses characteristics of a good team player, self-motivated, independent, resourceful, and able to main good working relationships with people of all levels.

·Good time management.

·Good working knowledge of Microsoft Word, Excel, Power Point, PC skills and other necessary applications.


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