Technical Expert

2 weeks ago

Singapur, Singapore Hitachi Vantara Full time

Location: Singapore

Function: DI Presales
Requisition ID: 1029324

Our Company

We’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. 

Imagine the sheer breadth of talent it takes to inspire the future.

The role of the Technical Expert (TE) – Core Storage & Data Management Solutions is to work in conjunction with the ASEAN regional sales and presales teams, leveraging technical expertise to develop compelling solutions solving customers Business Applications and Data challenges. The TE can go in depth with our portfolio of technologies such as Hitachi’s Virtual Storage Platform (Block), Ops Center Solutions, HNAS (File) and VSSB (SDS) and other associated technologies.

The Technical Expert (TE) role is a highly skilled, technical sales professional seen as a subject matter and industry expert, understanding industry trends, innovations and market directions including an advanced knowledge of the competitive landscape. While the TE works very closely with the ASEAN region Sales and Presales team, he also serves as a liaison to the Solutions Leads / Product Management (PM) for those solutions specific to their area of technical focus. In this liaison role, the TE provides communication to/from field teams and the Solutions / PM organizations. TE responsibilities include being the primary conduit for customer solution demonstrations and proof-of-value.

Finally, the Technical Expert will be required to play some level of Technology leadership in the ASEAN region, championing pipeline and revenue closure in Core Storage and Data Management portfolio, participating in regional calls, and the execution of programs. The TE must be able to support multiple sales campaigns concurrently while serving as the domain expert for account teams and their customers.

Responsibilities

• Be the primary technical champion to drive the adoption of Hitachi Vantara technologies to solve our customer’s biggest Data and Application challenges.
• Provide deep technical expertise on the Core Storage, File Storage solutions and Data Management portfolio.
• Participate in all Presales phases including RFI / RFP, Solution Reviews, Workshops, POC/POV and other customer interactions requiring technical assessment.
• Engage and drive favorable positioning for Hitachi Vantara in competitive engagements.
• Establish and maintain core connections with product and engineering teams to represent the fields needs with respect to products and ensure that the field is kept up to date
• Represent Hitachi Vantara at a strategic level in industry events and in social media.

Profile

• A minimum of 12-15 years’ IT experience, with at least 10 years spent supporting sales in a High Value solution-oriented company in Core Storage and Data Management solutions.
• An excellent knowledge of Block Storage solutions, File Storage (NAS) and Data Protection and Management technologies.
• Experience in Converged and Hyperconverged platforms and solutions is also desirable.
• Good knowledge of Customer’s mission critical workloads, Vmware based Applications, Containerized applications.
• Ability to conduct Customer value workshops, participate and present in customer events, EBCs and conduct Demos clearly articulating value for customers.
• A clear understanding of a solutions sales approach and value-added selling. Experience in Challenger Sales is strongly preferred.
• This is a senior individual contributor role working at ASEAN regional level.

Competencies

• Highly proficient in written and spoken business English.
• Well organized, adaptable and a clear thinker with strong communication and interpersonal skills. Willingness to accept responsibility and ownership.
• Innovative, actively looking for solutions to problems, a catalyst for change.
• Ability to work as part of a team to address strategic business goals & execute programs
• The ability to manage competing business pressures effectively. Work with key stake holders, leaders in the company to bring key issues to resolution.
• A good understanding of consultative or solutions selling techniques.

About us  

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. 

#LI-GL1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.  Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.


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