Cashier

3 months ago


Singapur, Singapore Ikano-Retail Full time
Job Description

About the job

  • To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
  • Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
  • Ensure that customers’ issues are handled efficiently and with empathy.
  • Actively working towards fulfilling the four tasks of the store.

Your assignment

  • My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
  • I have the knowledge, confidence, and desire to make customer payment easy.
  • I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
  • My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
  •  I have the knowledge, confidence, and desire to make customer payment easy.
  •  I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
  • I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
  • I use the till to accurately register products and register payment from customers according to given routines.
  • I ensure our store is a safe and secure environment at all times for visitors and colleagues.
  • I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
  • I use the till to accurately register products and register payment from customers according to given routines.
  • I ensure our store is a safe and secure environment at all times for visitors and colleagues.

Qualifications

  • You are a self-motivated, team player and desire to take on responsibility to do a good job.
  • Good communication skills, service-oriented, fluent in English and basic knowledge of PC skills.
  • Passion for retailing, positive attitude in work and able to work under pressure in a fast-paced environment.
  • You are energetic, friendly and pleasant with an out-going personality.
  • 1 year working experience in the same capacity


Additional Information

 

 


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