Snr Infra Engr, Network
3 weeks ago
With us, you’ll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
We’re searching for a Service Management Officer (Network) to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you
What we seek to accomplish together:
Ensures operational services are delivered in accordance to project requirements. Monitor and report to client on the SLA/KPI of the in-scope networks, grouped under the network technology family. Ensure respective operational service levels are met. Provide monthly summary and/or progress report on Networks health Operation risks Status of Change Request / Service Request List of Solved/Unsolved Problems under Network category. Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project, service delivery and maintenance support. Monitor and update client on operation concern and/or compliance matters and propose resolution. Review all incidents that do not meet SLA or OLA. Ensure incidents are handled as defined in the Incident Management Process. Plan, co-ordinate, manage and control the changes to infrastructure so that it adheres to the Change Management Processes. Review changes in network software and hardware currency and establish upgrade plan to maintain a supportable Infrastructure. Conduct and/or participate in management update meetings - CCC , Operations, Service Review, Audit and Management Meeting. Review reports from Operations & Support (O&S) project teams within the network category. Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise. Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes. Prepare Management plan and submit compilation to the Client annually.A little about you:
BSc degree in Computer Science or similar relevant field Have eight years of working experience in the Information Technology (IT) field, especially in the area of network planning, implementation, operation and management Have at least five years of experience in leading a team in a similar capacity Have good working knowledge managing enterprise network, technically competent in LAN/WIFI, RADIUS/TACACS+ and WAN technologies Hands on experience in networking, routing and switching, TCP/IP Good understanding of network protocols and standards to manage firewalls and perform the security investigations Experienced with firmware/configuration backup/restore, log review, network performance tuning In depth knowledge of best practices around management, control, and monitoring of network infrastructure Outstanding organizational and time management skills Excellent communication and leadership skills Analytical thinker and problem solver Attention to details Have good interpersonal, presentation, written and communication skills Maintain effective communication channels with stakeholders Manage issues & risks and ensure timely escalation Ability to manage concurrent tasksWhat you might also need to have:
Technical certification such as CCNA/CCNP/CCIE or equivalent Be ITIL Foundation certified Familiar with ISO and ISOAs Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.
We Grow our People, Value our Clients, and Create our Future.
We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.
You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.
About NCS Group
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.
We’re here to make the extraordinary happen.
Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.
-
SMAI SPE Snr Operation Intelligence Engr
3 weeks ago
Singapur, Singapore Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Snr Infra Engr, Network
3 weeks ago
Singapur, Singapore NCS Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Infra Engr, Infra Hybrid IT 1
3 weeks ago
Singapur, Singapore NCS Group Full timePrimary Purpose The Cloud Engineer is responsible to develop cloud software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. Responsibilities Experience in Design and building AWS Cloud platform ...
-
Infra Engr, Infra Hybrid IT
11 hours ago
Singapur, Singapore NCS Group Full timeResponsibilities: To provide Maintenance and Operation Support for Data Center Common Infra Structure Assess & implement SR/CR within the stipulated SLA Provide supporting documentation, reports, and other information to management Support and verify the integrity and availability of all hardware, server resources, systems and key processes,...
-
Snr Infra Engr, Infra Arch
4 weeks ago
Singapur, Singapore NCS Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Snr Infra Engr, Infra Arch
4 weeks ago
Singapur, Singapore NCS Group Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Snr Infra Engr, OneCare Support
4 weeks ago
Singapur, Singapore NCS Group Full timeResponsibilities: Perform preventive maintenance activities on IT infrastructure components, including servers, storage systems, networking equipment, and other critical hardware. Plan and execute firmware patching and upgrades to ensure the security and stability of infrastructure systems. Respond promptly to customer-reported incidents and...
-
Snr Infra Engr, Infra Hybrid IT
2 weeks ago
Singapur, Singapore NCS Full timeThis is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud. The ideal candidate will have experience in delivery...
-
Snr Infra Engr, Infra Hybrid IT
1 week ago
Singapur, Singapore NCS Full timeRESPONSIBILITIES Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the necessary system programming& configuration. Manage systems changes through...
-
Snr Infra Engr, Infra Hybrid IT
1 week ago
Singapur, Singapore NCS Group Full timeRESPONSIBILITIES Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Plan, design, install, test & implement systems in accordance to specifications& service level. Where relevant, perform the necessary system programming& configuration. Manage systems changes through...
-
Snr Infra Engr, Infra DataOps
3 weeks ago
Singapur, Singapore NCS Full timeRESPONSIBILITIES: Technical lead and mentor to junior database administrators. Lead and manage database changes through change request process & provide status reports to the relevant parties. Provide 1st and 2nd level operational database support. Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution...
-
Snr Infra Engr, Infra DataOps
4 weeks ago
Singapur, Singapore NCS Full timePrimary Purposes: Lead the team of DBA to provide operation support including tech refresh for SQL and Oracle DB Responsibilities: Lead team and to plan the activities with customer; Ensure project SLA met and to provide progress reporting Database Administration tasks (ensure good DB health & availability, DB Patch implementation, Capacity...
-
Senior Network Engineer
3 weeks ago
Singapur, Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesPosition SummaryThe incumbent will primarily be working with Head of Infrastructure to be jointly responsible for the IT Infrastructure-Network & Operations function in NETS which includes Data Center infrastructure (servers, storage, facilities, networking & appliances), Network Engineering, Cloud Platform management,...
-
Lead Infra Engr, Network
3 days ago
Singapur, Singapore NCS Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Manager, Group Technology
4 weeks ago
Singapur, Singapore CapitaLand Full timeJob Description Manager, Group Technology (Infra Services) Responsibilities Part of the CapitaLand Infra Operation team to provide support for all activities related to Network infrastructure and cloud platform. Work with CapitaLand project teams, vendors, and management to ensure a smooth and secured running of DC infrastructure and Cloud network...
-
Snr Infra Engr, Infra Arch
11 hours ago
Singapur, Singapore NCS Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Snr Infra Engr, Infra Arch
4 weeks ago
Singapur, Singapore NCS Group Full timeAre you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in...
-
Lead Infra Engr, Infra Hybrid IT
4 weeks ago
Singapur, Singapore NCS Group Full timePRIMARY PURPOSE The Lead System Engineer is responsible to lead the team in implementing change requests to system changes, manage budget and resources meeting client’s requirements and quality standards. He is also required to evaluate internal and external business environment and develop long term strategies and propose integration strategies for...
-
Network Engineer
2 weeks ago
Singapur, Singapore ST Engineering Full timeJob Responsibilities : Provide project deployment for customers' Enterprise IT Network Services. Work closely with Project Manager to fulfil project deliverables. Perform the role of Project Lead for projects. Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment. Establish TAC cases with...
-
Infra Engr, Infra Hybrid IT
4 weeks ago
Singapur, Singapore NCS Group Full timeResponsibilities: Implement and manage Windows-based infrastructure and associated technologies. Monitor and maintain the health, performance, and security of Windows servers and systems. Administer Active Directory, Group Policy, DNS, DHCP, and related services. Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g.,...