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Claims Assessor
6 days ago
Title: Claims Assessor (DSC/ET/)
Job ID: Location:Defence Technology Towers, SG
Description:Assistant Executive (Claims Assessor)
NSmen Payments Centre
Job Summary
To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly, consistently and according to established service standards.
Key Accountabilities / Responsibilities
Verify financial claims and where necessary determine the documents that will be required for the assessment of the claims.
Exercise prudence in the processing and approving of claims.
Discuss and escalate complex cases for review and decision.
Handle customer requests within established service standards to deliver a positive customer experience.
Job Specifications
EDUCATION
Minimum GCE ‘A’ Level / Diploma Holders
EXPERIENCE
At least 1 year of working experience.
Relevant experience in claims processing and/or customer service is an advantage.
SKILLS
Meticulous
Good interpersonal and communication skills.
Result oriented
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