Product Designer
2 months ago
Job Description
Company Introduction
Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often.
Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners can discover restaurants, make bookings, save with deals, and order pick-up and delivery on the app. Chope’s demand generating diner platform is seamlessly incorporated with a suite of integrated restaurant solutions that encompass reservation, call, queue, and table management.
Founded in 2011 and currently in seven cities (Singapore, Hong Kong, Bangkok, Phuket, Shanghai, Bali, and Jakarta), Chope has grown consistently over the past 10 years. We are inviting motivated and enthusiastic candidates to join our team at a very exciting stage in our growth journey. You will be part of a team that leads the way in developing technology for the benefit of the whole restaurant ecosystem, including diners like yourself
At a glance
Reporting to the Vice President of Product, you will be responsible for delivering key initiatives to solve challenging problems for our 30 million diners and 5000 restaurants across 7 cities in Asia. In this role, you’ll be expected to contribute meaningfully to the delivery of value to our customers by driving work such as evolving our design systems and pattern libraries, helping improve diner retention metrics, and future proofing our suite of restaurant-tech products.
You will also continually look into and participate in process improvement and play an important role in sharing best practices with your team and functional colleagues.
About the role
Craft intuitive and delightful experiences across various web and mobile platforms Participate and lead design reviews and critiques, providing productive and constructive feedback to relevant stakeholders Facilitate discussions and workshops with stakeholders to brainstorm ideas, uncover requirements, and reach alignment Conduct user research to ensure that your design decisions are rooted in user needs Collaborate with product managers and engineers to identify opportunity gaps and design solutions, all the while navigating constraints and timelines Gain and share product domain knowledge (deep understanding of our users, business, and the technology we’re working with) Contribute to the design team's culture by sharing best practices and creating a shared understanding of what excellence is Fostering a user-centric mindset across the organization by bringing cross-functional stakeholders along in the design journeyWhat are we looking for?
At least 5 years’ relevant experience. Strong knowledge of the Restaurant Tech Ecosystem is an added advantage Prior experience in shipping and iterating on digital products working with cross-functional teams and business stakeholders Adopts a user centric design approach to end-to-end product design activities by rapidly making, showing, and learning from your work Has a keen eye for detail and experience contributing to and maintaining design systems Demonstrates exceptional communication and storytelling skills through both interface design work and the process of working with teams Thrives in ambiguities and enjoys helping find clarity and alignment through collaborative methodsWhat to look forward to
Hands-on action: Sink your teeth into opportunities that’ll deliver both impact and meaning to the Chope customer experience. Autonomy & ownership: Show up, work it, and strut your stuff Take on challenges, hone new skills, and adopt a test-and-learn mindset. Open & collaborative culture: Build networks and expertise across functions and markets, with insightful pow-wows and valuable feedback. Flexible work: Make work revolve around life, not the other way round. Boost efficiency with flexible arrangements that support your well-being and needWe regret to inform that only shortlisted candidates will be contacted
Qualifications
2 skills match your profile. Stand out by adding other skills you have.
Requirements added by the job poster
No need for visa sponsorship
Skills added by the job poster
2 skills on your profile
Account Management and Product Management
5 skills missing on your profile
Product Design, Product Development, Product Marketing, Restaurant Management, and User Interface Design-
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