Program Manager

Found in: Talent SG C2 - 1 week ago


Singapur, Singapore Singapore Post Full time
locationsSingPost Centre, Level 02time typeFull timeposted onPosted 13 Days Agojob requisition idR-102122

Job Description

As a Program Manager, your role involves fostering enduring partnerships through strategic onboarding, collaboration, and advocacy. Your role is crucial in navigating the intricate needs of Enterprise accounts, necessitating advanced skills in customer engagement and the ability to spearhead initiatives that enhance service delivery and resolve issues. Your focus on elevating customer satisfaction and loyalty amongst the assigned enterprise accounts is a cornerstone in driving SingPost's growth.
Your role also encompasses leading special projects aimed at refining our commercial team's operations through the lens of digital transformation, including driving the customer on-boarding processes onto SingPost digital platforms. As the driving force behind these initiatives, you will oversee every aspect from project definition and resource allocation to communication strategies, governance, risk management, and ensuring project preparedness. Your ability to interlink various aspects, foster mutual trust among stakeholders, and seamlessly manage project activities is essential for achieving success and advancing SingPost's strategic objectives. Foster customer satisfaction and business growth within assigned Enterprise accounts, ensuring trust, satisfaction, and strong business relationships. Understand and engage with customers' supply chain operations, advocating for their needs within SingPost. Drive consistent business expansion within assigned accounts with Account Managers. Manage communications with stakeholders, collaborating with operations, customer service, and finance teams to enhance service delivery and resolve issues in a timely manner. Lead customer engagement strategies, including quarterly review meetings and reports, in partnership with Account Managers. Identify renewal risks, and address customer dissatisfaction proactively to ensure contract renewal and continued partnership. Set objectives and deliver impactful results that directly influence the success within the job area, ensuring adherence to policies and procedures by team members, customers, and stakeholders. Develop and spearhead the customer onboarding processes with the project team and other functional teams to move the existing and new businesses onto the next-generation platform.

Key Qualifications

Degree in Business Studies or equivalent Demonstrated expertise (8-10 years) in customer-facing roles, ideally within supply chain or transportation sectors. Hands-on experience in service roles (pre-sales, professional services, consulting) with a focus on warehousing & fulfillment, supply chain management, cross-border shipping. Exceptional communication skills in English (fluency in Chinese is advantageous). Proven competency in driving engagements with virtual teams and customers.  A robust work ethic, with a history of reliability and delivering on commitments. Outstanding problem-solving skills, with the ability to navigate complex situations and deliver effective solutions. Mandatory regional project management experience (involving more than 2 countries), showcasing an ability to oversee projects from conception to completion.
  • Program Manager

    Found in: Talent SG C2 - 3 weeks ago


    Singapur, Singapore Duke Corporate Education Full time

    Duke Corporate Education, a premier global provider of leadership solutions in context, is seeking a talented and experienced Program Manager to play a vital role in enhancing their education management services. The Program Manager will be responsible for coordinating the development and implementation of leadership programs that best meet the needs and...

  • IT Program Manager

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore D2X EXPERTISE PTE. LTD. Full time

    Roles & ResponsibilitiesWHAT IS D²X EXPERTISE?d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.Based in...

  • Program Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

  • Program Manager

    Found in: Talent SG 2 C2 - 3 weeks ago


    Singapur, Singapore National Park Service Full time

    Summary This position is located in the National Park Service, Washington Office, Park Planning, Facilities and Lands, and is responsible for managing the following program/s: Facility Management Officers for the NPS, includes and is not limited to heritage assets, capital infrastructure and functions of asset management, facility operations and...

  • Program Manager

    Found in: Talent SG 2 C2 - 3 weeks ago


    Singapur, Singapore Technology Transformation Service Full time

    Summary As a Program Manager in Customer Support Operations, you will manage responsibilities pertaining to the transparency, support, and satisfaction of the Office of Integrated Award Environment (IAE) systems portfolio users.  The IAE provides centralized technology to support a cohesive federal award environment and a government-wide service. ...

  • Program Manager

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Red Alpha Cybersecurity Pte Ltd Full time

    ABOUT - RED ALPHA CYBERSECURITYAs a cybersecurity talent development company, we believe that cybersecurity is not just a profession, it is a mission. This propels our dedication to transforming aspiring individuals who can contribute towards building a safer cyberspace.Inclusivity and diversity is at the heart of our mission. We are committed to empowering...

  • Program Manager

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPurpose: To be the first point of contact for both customer and factory on technical and operational issues. Responsible to lead the program team to resolve issues and constraints that will impact delivery schedule.Key Area of Responsibilities:• Communicate and align with customer and factory on the program delivery schedule.•...

  • Program Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Facebook TalentNet Singapore Full time

    The Integrity Partnerships team is seeking an experienced program manager to work on issues relevant to product and policy. This position will be responsible for daily project management and ensuring forward momentum overseeing partner management on the third-party fact checking program. Success in this position requires an understanding of Meta's products,...

  • Program Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore ST Engineering Full time

    Title: Program Manager Job ID: Location: Aero - Airport Rd, SG Description: Job Description: Manage MBH / Long term MRO agreements for engine shop visit maintenance  Administer the engine shop visit from induction, redelivery and payment of invoices Delight customer relationship through effective and clear communication to enhance...

  • Program Manager

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore Office of Personnel Management Full time

    Summary USAJOBS connects job seekers with federal employment opportunities across the United States and around the world. USAJOBS serves as the central place to find opportunities in hundreds of federal agencies and organizations. If selected, you will be responsible for the planning, direction, coordination, management, and evaluation of the USAJOBS...

  • Loyalty Program Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Razer Full time

    Job Responsibilities :Razer.com aims to be the world’s leading destination store for gamers. As our business grows to meet the needs of gamers globally, we are looking for an experienced Loyalty Program Manager to join our team and fulfil the needs of our gamer customer base.As Razer.com's Loyalty Program Manager, you will be the driving force behind our...

  • Management and Program Analyst

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore Technology Transformation Service Full time

    Summary As a Management and Program Analyst, you will analyze, evaluate, and improve the efficiency of internal administrative operations, organizations, and management and plans, analyzes, and evaluates the effectiveness of program operations. Location of Position:  General Services Administration (GSA), Federal Acquisition Service, Technology...

  • IT Program Manager

    Found in: Talent SG 2 C2 - 3 weeks ago


    Singapur, Singapore Office of the Chief Information Officer Full time

    Summary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position:  GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...

  • Culture and Programming Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore The Standard Hotel Full time

    Duties and Responsibilities:  Crafting a vibrant and diverse monthly cultural calendar that celebrates arts, music, fashion, film, and wellness, while fostering a deep passion for these related fields.  Leveraging expertise and local connections in music, art, fashion, film and wellness to enrich programming and stimulate business growth.  Leveraging...

  • Management and Program Analyst

    Found in: Talent SG 2 C2 - 3 weeks ago


    Singapur, Singapore Department of Homeland Security - Agency Wide Full time

    Summary This assignment is a 1-year non-reimbursable assignment. This assignment is within USCIS External Affairs Directorate Office of Citizenship, Partnership and Engagement We encourage you to read the entire announcement prior to submitting your application. Position Title: Management and Program Analyst This is a Virtual/Remote JDA Series:...

  • Management and Program Analyst

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore Citizenship and Immigration Services Full time

    Summary This position is located in Refugee, Asylum and International Operations, Mission Operations Division, Resource Management Branch, Procurement Management and Financial Operations Branch. As a Management and Program Analyst , (Budget), you will implement, oversee, and analyze a variety of budgetary and procurement management programs, perform...

  • Program Manager

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore Citizenship and Immigration Services Full time

    Summary This position is located in Management Directorate, Office of Human Capital and Training, Training Career Development Division. As a Program Manager (Training) , you will be responsible for designing, facilitating, evaluating, leading, and managing adult education and professional development programs for USCIS supervisory and non-supervisory...

  • E2E Program Manager

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Microsoft Full time

    Overview : Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and...

  • Management and Program Analyst

    Found in: Talent SG 2 C2 - 3 weeks ago


    Singapur, Singapore Veterans Health Administration Full time

    Summary The Management and Program Analyst serves as a member of a team that provides information and analytical support for Ralph H. Johnson VA Medical Center. The incumbent works as a member of the Informatics Service located in Charleston, South Carolina. Duties The Management and Program Analyst major duties include but are not limited to: ...

  • Management and Program Analyst

    Found in: Talent SG 2 C2 - 1 week ago


    Singapur, Singapore Centers for Disease Control and Prevention Full time

    Summary As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues...