J00002149 VK A(A50) Sea Freight Operations Manager

2 weeks ago

Singapur, Singapore Nala Groups Full time

Job ID: J00002149 VK A(A50)
Job Position: Sea Freight Operations Manager
Industry: Logistic Company
Salary Package: SGD 6000 ~ SGD 6500
Working Location: Changi,SG
Working Days: Monday to Saturday
Working Hour:9am-6pm
Benefits:

Job Scope:
Manage the import and export team to ensure compliance with customer operational/documentary requirements.


Establish customer relationships with existing clients where possible to maintain business.


Handle ad-hoc customer queries, including sales/quotation and operational issues.


Liaise with customers and overseas offices/joint ventures on shipping operations, costs, and documentary requirements.


Key customer contacts.


Lead strategic contact and customer interface with key customers. Carriers/suppliers.


Coordinate/engage with carriers on operational activities, issue resolution, process execution, and performance improvement in line with company policies.


Monitor carrier performance.


Internal.


Ensure export/import operators complete/invoice on time, accurately input costs, and accurately complete all transactions on TMS in a timely manner.


Collaborate with BD/M&S/AFR/VAS/FICO to handle rate applications, operational matters, and operational accounting matters.


Business performance and outcomes.


Identify, monitor, and execute operational unit objectives.


Quality and improvement.


Responsible for continuous improvement and optimization of processes as well as cost control. Ensure compliance with ISO/STP standards.
Requirements:
8-10 years of experience in the relevant field - shipping/logistics/sea freight, with at least 4-5 years of senior management/supervisory level experience.


Diploma, degree, or equivalent qualification in shipping/transport or business management (minimum requirement).

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