User Behavior Project Management
6 months ago
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description: Work closely with upper leadership to shape the fraud teams mission and strategy to ensure alignment with the overall company/department business direction Develop fraud forecast models to estimate the scale of fraud impact and conduct workforce and task planning accordingly Analyse and identify areas for optimization to drive targeted initiatives to maximize team efficiency and productivity Monitor performance and initiate actions to improve fraud prevention, detection, and cancellation Research competition and market to leverage market best practices to improve our defense against fraudsters constantly Drive and program manage local/regional projects and strategic initiatives Requirements: Bachelor's degree or equivalent At least 3 years of working experience, preferred in consulting or e-commerce Excellent problem-solving and critical thinking Strong strategic thinking and planning Strong analytical skills Good written and verbal communication skills in English Good project management and stakeholder management Good leadership and team management skills-
User Experience Manager
5 months ago
Singapur, Singapore DXC Technology Full timeJob Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...
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Key User Account Management
5 months ago
Singapur, Singapore Bosch Full timeJob Description Manage and maintain user contact data. Build and nurture direct relationships with key users. Develop and maintain a hunting list for potential clients. Ensure transparency on key users and projects, including potential evaluations, user demands, project management, and infrastructure setup. Regularly update dashboards on users and...
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Senior Manager, User Operations
5 months ago
Singapur, Singapore Klook Travel Technology Limited (客路旅遊科技有限公司) (Hong Kong) Full timeAbout Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality...
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User Experience Designer
1 month ago
Singapur, Singapore ST Engineering Full timeAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S. We serve customers in over 100 countries, using technology and innovation to solve real-world problems and improve lives through our diverse portfolio of businesses across the aerospace, smart city,...
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Executive, User Experience Specialist
1 month ago
Singapur, Singapore SATS Full timeJob SummaryWe are seeking a highly skilled and experienced Executive, User Experience to join our team at SATS. The successful candidate will be responsible for managing the user experience of our systems and processes, ensuring that they are efficient, effective, and meet the needs of our business units.Key ResponsibilitiesManage the user experience of our...
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Regional Marketing Specialist
1 month ago
Singapur, Singapore Project Management Institute Full timeRegional Marketing Specialist - APACSingapore ● VirtualProject Management Institute is seeking an experienced marketing professional to lead the execution of regional marketing strategy and development plans to generate regional revenue and drive conversions.Key Responsibilities:Lead the execution of regional marketing strategy and development plans to...
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Intern - User Adoption
4 months ago
Singapur, Singapore WSAudiology Full timeDriven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively. The User Adoption Intern will dive into...
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Regional Marketing Specialist
4 months ago
Singapur, Singapore Project Management Institute Full timeRegional Marketing Specialist - APAC Singapore ● Virtual Req #513 Wednesday, May 8, 2024 Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference? Make an impact. Join PMI. How will you make a difference to PMI? PMI is looking for an experienced marketing professional who is responsible...
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Senior User Experience Designer
1 month ago
Singapur, Singapore 4e Full timeAbout 4e Exchange:We are a leading financial derivatives trading platform, offering a wide range of trading services and products. Our team consists of experienced professionals with a deep understanding of the industry and advanced technological support, enabling us to provide users with comprehensive solutions for fiat and digital asset...
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Senior Product Manager
1 month ago
Singapur, Singapore TikTok Full timeJob Title: Senior Product ManagerAt Local Services, we're committed to creating a trusted local service platform for users and partners. As a Senior Product Manager, you'll play a crucial role in shaping the future of our platform.Key Responsibilities:Develop and implement product strategies to enhance user experience and drive business growth.Collaborate...
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Executive, User Experience
6 months ago
Singapur, Singapore SATS Full timeKey Responsibilities System and Vendor management Main liaison for issues faced by the Business Unit (BU) while using the systemCorrectly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported Internal stakeholder management Focus on user experience management where you will constantly...
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User Experience Specialist
1 month ago
Singapur, Singapore TikTok Full timeAbout the TeamWe are a growing team at TikTok, responsible for ensuring a safe and enjoyable experience for our users. As a key member of our team, you will play a crucial role in handling user feedback and safety inquiries, managing user issues, and providing top-notch support.Key ResponsibilitiesDeliver an exceptional user experience by resolving issues...
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End User Services Senior Specialist
6 months ago
Singapur, Singapore Singtel Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...
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End User Services Engineer
2 months ago
Singapur, Singapore OCBC Bank Full timeJob SummaryWe are seeking a highly skilled End User Services Engineer to join our team at OCBC Bank. As a key member of our IT department, you will be responsible for managing end-user services operations and providing technical support for PC/notebooks in a large-scale enterprise environment.Key ResponsibilitiesManage Windows and Mac base image builds,...
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Senior Library Executive, User Services
1 month ago
Singapur, Singapore Nanyang Technological University Full timeThe Office of Information, Knowledge and Library Services at Nanyang Technological University provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team's role is to maintain smooth operations of all libraries on campus and to drive...
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User Experience Designer
1 month ago
Singapur, Singapore THE BANK OF NEW YORK MELLON CORPORATION Full timeAbout the RoleWe are seeking a talented User Experience Designer to join our team at BNY Mellon. As a key member of our Strategic Partnerships and Innovation (SPIN) team, you will play a critical role in shaping the future of our company.Key ResponsibilitiesDesign intuitive and user-friendly interfaces that meet the needs of our customersCollaborate with...
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Senior Project Manager
1 month ago
Singapur, Singapore Wood Full timeJob SummaryWe are seeking a highly skilled Senior Project Engineer to join our team at Wood.Key ResponsibilitiesCoordinate and manage project engineering activities, ensuring timely and accurate delivery of work.Lead and motivate a team of engineers and designers, providing guidance and mentorship as needed.Develop and implement project plans, schedules, and...
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Operation Support Lead
2 weeks ago
Singapur, Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryAs an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system...
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Senior Specialist, End User Services Expert
1 month ago
Singapur, Singapore Singtel Full timeAbout the RoleAt Singtel, we're committed to empowering every generation through innovative technology solutions. As a Senior Specialist, End User Services, you'll play a crucial role in optimizing our end-user experience within the modern workspace and mobility landscape.Key ResponsibilitiesDevelop and implement solutions to enhance the end-user experience,...
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User Safety
2 months ago
Singapur, Singapore TikTok Full timeAbout the team As part of our growing Global Safety Support team, you will spend most of your time interacting with our users. You are responsible for handling user feedback and safety inquiries on short video applications, managing various user issues depending on account assignment, recommending solutions and guiding users through features and...