Executive Director, Business Program Manager, Group Retail

4 weeks ago

Singapur, Singapore United Overseas Bank Full time

Executive Director, Business Program Manager, Group Retail

Posting Date: 05-May-2023 Location:

Raffles Place, Singapore, SG

Company: United Overseas Bank Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides customers with financial solutions tailored to their personal needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Job Responsibilities

1. End-to-end Accountability and Engagement

Define and own the C360 Roadmap in line of business strategy and oversee the overall success and execution of the C360 Program for the Group  Serve as a Single Point of Contact representing the business parties and needs in terms of C360 build

2. Stakeholder Management

Manage all stakeholders required for program e.g., Sales & Distribution teams, Channels (Branch), Product teams, Technology, Operations, Compliance, Finance etc

3. Requirement Management and High Level Solution

Work with the Tech & Operations Program Manager on how to structure and sequence the different builds For each build Support and facilitate the preparation of Business Requirement Document Prepare and own the business case Support the Tech & Operations Program Manager to suggest revised requirements if the solution is technically complex or costly (to keep optimizing the Program ROI)

4. Project Execution

Participate in overall project governance with key stakeholders Review and own key deliverables  Overall accountable for providing business resources to execute program Jointly accountable for program plan, budget, risks and stakeholder management with Tech & Operations Program Manager

5. Team management 

Manages a team of Business specialists and UI/UX designers (total of 6 persons) Reports to the Program Sponsor Work closely with the Tech and Operations Program Manager and the tech & operations team 

Job Requirements

Bachelor’s Degree, preferably in business or marketing. Experience project management, technology, Agile approach would be preferred Good knowledge of local financial advisory ecosystem landscape Strong stakeholder management ability Excellent communication and interpersonal skills Experience in similar business program manager role

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