Manager / Senior Manager, Service Strategy & Innovation

1 month ago

Singapur, Singapore GovTech Singapore Full time
[What the role is]
The individual is responsible for the development and implementation of strategy, tools, systems and solutions pertaining to new ways and/or enhancement of social service planning and delivery for vulnerable populations, including but not limited to the promotion of data creation & application, user empowerment, innovation and collective impact.
Service Strategy and Innovation Unit functions within the Service Planning and Funding Group (SPFG). It aims to achieve culture change within the sector, leading to more efficacious ways of working, better service user outcomes and impact by building the business strategy of SPFG, studying and piloting new/enhanced ways of service development for both internal and external stakeholders’ adoption.

[What you will be working on]

Lead in developing initiatives, platforms and supporting structures for encouraging user empowerment, innovation and collective impact

Translate the underlying principles related to empowerment, driving innovation and collective impact into initiatives suitable and value-adding to the social service sector Shape and employ levers (e.g. funding) towards culture change Consider how enablers (e.g. digitalisation, technology, use of space) can be tapped on and designed to enhance client outcomes and impact Design and pilot initiatives to mobilise the People-Public-Private sector towards innovation, empowerment and collective impact Work with external partners (e.g. MOHT, NVPC) to bridge domains areas (e.g. health, community) for service delivery and solutioning in a holistic and integrated way Mobilise resources as necessary to build capacity and capability in the sector for sustained change and positive impact Work with partners to evaluate the effectiveness of the initiatives

Cultivate a data culture to promote evidence-informed solutions and strong governance

Developing/enhancing platforms (e.g. Programme Evaluation System, Grant Portal) to allow NCSS’ efficient collection of and SSAs’ access to data and info (for programme management and fund application purposes) Practising good data collection and management (i.e. timeliness, cleanliness, security, relevance) through systems (e.g. donor management system, grants portal) for accurate analyses and upholding of grant governance Syncing with other systems to minimise duplication and ensure holistic representation Building capability in data management, analysis and application internally and externally

Build sector capability regarding empowerment, innovation and collective impact

Partner with internal and external stakeholders for strategic reviews, shaping of solutions and the pilot-implementation of it Collate, translate and curate good practices towards models of care Develop capability building materials (e.g. guides, toolkits, playbooks, case studies) and create learning platforms to propagate the materials Facilitate the development of communities of practice so that new ways of working and skill-sets can be propagated, retained, deepened and enhanced

Others

Research, conceptualise, experiment and iterate on other possible new ways of working that would enhance client outcomes, promote more effective service delivery and contribute towards positive societal impact Manage all communications and publicity of the implemented initiatives and solutions Report budget, KPIs and progress of projects Other duties as assigned

[What we are looking for]

Personal Competencies:

Adaptable; able to handle ambiguity Capacity to think strategically and innovatively Both independent and a team player Self-motivated and action-oriented Able to interpret, analyse and present data Good communicator Attention to detail

Skills & Knowledge:

Project Management Partner Engagement Critical thinking and Analytical Data management & analysis Human-centred design Systems-thinking Communications & Marketing Good interpersonal skills Good facilitation skills Change management

Experience:

At least 3 years of experience in social service sector (Manager)

At least 5 years of experience in the social service sector (Senior Manager)

  • Manager/ Senior Manager, Strategy

    1 month ago

    Singapur, Singapore GovTech Singapore Full time

    [What the role is] 1.Monitor and analyse the evolving philanthropy landscape to derive insights and opportunities 2.Develop and execute innovative strategies and initiatives to drive change for Community Chest in Singapore’s philanthropy space 3.Support the team in regular reporting and update to the Committee and/or senior management team on insights and...

  • Manager / Senior Manager, Service Strategy & Innovation

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] The individual is responsible for the development and implementation of strategy, tools, systems and solutions pertaining to new ways and/or enhancement of social service planning and delivery for vulnerable populations, including but not limited to the promotion of data creation & application, user empowerment, innovation and collective...

  • Manager/ Senior Manager, Strategy

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is]1.Monitor and analyse the evolving philanthropy landscape to derive insights and opportunities2.Develop and execute innovative strategies and initiatives to drive change for Community Chest in Singapore’s philanthropy space3.Support the team in regular reporting and update to the Committee and/or senior management team on insights and...

  • Manager/Senior Manager, Futures and Innovation

    4 weeks ago

    Singapur, Singapore GovTech Singapore Full time

    [What the role is] Workforce Singapore is seeking a dynamic and forward-thinking individual to join our team as a Senior Manager/Manager for Futures and Innovation. You will be responsible for driving efforts related to futures and horizon-scanning, innovation and pilot incubation/experiments to support the growth and adaptability of Singapore's workforce...

  • Manager/Senior Manager, Futures and Innovation

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is]Workforce Singapore is seeking a dynamic and forward-thinking individual to join our team as a Senior Manager/Manager for Futures and Innovation. You will be responsible for driving efforts related to futures and horizon-scanning, innovation and pilot incubation/experiments to support the growth and adaptability of Singapore's workforce and...

  • Manager/ Senior Manager, Innovation Office

    1 month ago

    Singapur, Singapore GovTech Singapore Full time

    The Innovation Office has the ambition to transform and lead the next-generation public health & health promotion, pioneering capabilities with data and technology companies to front cutting-edge global-first co-innovations. The projects will involve a range of private and public sector players coming in to use Singapore as a test bed to trial new products...

  • Management & Program Analyst

    4 weeks ago

    Singapur, Singapore Federal Acquisition Service Full time

    Summary As a Management and Program Analyst, you will provide technical direction in strategic communications planning and develop comprehensive, high-level strategic communications plans. The incumbent also plans, organizes, and carries out the written and visual information aspects of a communications program. Location of position: General...

  • Manager/ Senior Manager, Innovation Office

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    The Innovation Office has the ambition to transform and lead the next-generation public health & health promotion, pioneering capabilities with data and technology companies to front cutting-edge global-first co-innovations. The projects will involve a range of private and public sector players coming in to use Singapore as a test bed to trial new products...

  • Senior Growth Hacking Manager

    1 month ago

    Singapur, Singapore BNB Chain Innovation Full time

    Job DescriptionAs a Senior Growth Hacker Manager, you will be responsible for developing and implementing innovative growth strategies to increase the BNB Chain's market share (DAU, TVL, and transaction volume) in the blockchain industry. You will attract new users and enhance the engagement of existing ones by organizing various types of effective marketing...

  • Manager, Innovation

    4 weeks ago

    Singapur, Singapore Far East Organization Full time

    Responsibilities Productivity & Innovation Explore, define, and implementation of productivity and innovation opportunities ensuring compliance and relevance to business continuity. Explore, define, and implementation of productivity and innovation opportunities which enhance the guest experience. Partnership Management Responsible for...

  • Manager, Innovation

    1 month ago

    Singapur, Singapore GovTech Singapore Full time

    We are looking for a Marketing Manager/ Senior Manager to drive the next phase for IMDA PIXEL Innovation Hub with Open Innovation Platform (OIP) as the key focus. Our mission is to inspire and support corporates to innovate digitally. The OIP is the national digital platform matching corporates to innovative solution providers. Why Join: Be part of a...

  • Manager/ Senior Manager, Philanthropic Strategy

    4 weeks ago

    Singapur, Singapore GovTech Singapore Full time

    [What the role is] 1.Monitor and analyse the evolving philanthropy landscape to derive insights and opportunities 2.Develop, evaluate and execute strategies and strategic partnerships to strengthen the ecosystem for sustainable resourcing and giving 3.Support the formulation and execution of philanthropic-related policies and messaging [What you will be...

  • Manager/ Senior Manager, Philanthropic Strategy

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is]1.Monitor and analyse the evolving philanthropy landscape to derive insights and opportunities2.Develop, evaluate and execute strategies and strategic partnerships to strengthen the ecosystem for sustainable resourcing and giving3.Support the formulation and execution of philanthropic-related policies and messaging[What you will be working...

  • Manager, Innovation Projects

    1 month ago

    Singapur, Singapore NTUC Health Full time

    Job Description At NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us! Our goal is to make our seniors' lives more fulfilling. That is why our community and...

  • Assistant Manager

    1 week ago

    Singapur, Singapore GovTech Singapore Full time

    To formulate and review Infocomm media (ICM) manpower development strategies, policies and programmes to ensure Singapore continues to have a pipeline of high quality ICM professionals today, as well as in the future. Responsibilities Develop tech and media talent strategies to keep pace with emerging tech and media developments. Integrate efforts...

  • Senior Manager | Corporate Strategy and Solutions

    3 weeks ago

    Singapur, Singapore Macquarie Group Full time

    The Corporate Strategy & Solutions team collaborate & partner with senior stakeholders across Macquarie to solve their most important and complex problems and unlock value. You will join a team of approximately 15 consultants globally who have broad consulting and operational experience – both at Macquarie, as well as at other top financial services and...

  • Senior Strategy Manager, CBS Solutions

    6 days ago

    Singapur, Singapore GRUNDFOS Full time

    What is the Job all about? The Senior Strategy Manager, CBS Solutions & Marketing will support the Vice President by ensuring timely and high-quality delivery of recurring strategic and key operational outputs, and by developing sophisticated strategic initiatives aimed at accelerating business growth and innovation. This role is crucial in enhancing...

  • Assistant Manager, Service Innovation and Excellence

    3 weeks ago

    Singapur, Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects,...

  • Manager / Senior Manager, Food Nutrition & Human Potential, Innovation & Enterprise

    3 days ago

    Singapur, Singapore A*STAR Full time

    A*STAR's Innovation & Enterprise (I&E) division comprises several units focused on developing research and innovation partnerships between industry and the Singapore research community, managing and commercialising A*STAR's IP and technology portfolio and encouraging spin-offs. A*STAR I&E industry clusters cover a range of 9 industries, of which Food,...

  • Senior Manager, Security Capabilities

    4 weeks ago

    Singapur, Singapore AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. If you believe in developing a better tomorrow, read on.  About the Role Strategize and steer AIA Singapore’s Information and Cyber Security Awareness Programme, to meet the objectives of the MAS TRM Guidelines and MAS Cyber Hygiene Notice. ...