Style Advisor

2 weeks ago


Singapur, Singapore CHANEL Full time

The Style Advisor directly engages with clients on day-to-day basis, playing a key role in building the Dream of CHANEL on the boutique floor. Through their passion for Fashion, their solid sense of styling of CHANEL collections and true understanding of customers, the Style Advisor offers a personalized and relevant styling advice to client. Not only do they inspire the client but alsoour teamwhom they continuously infuseFashion and styling by leading by exampleduring appointment support and boutique briefings.

Be CHANEL Style Dream Maker and offer the Ultimate and Personalized Service to our clients (50%)

Build the Dream of Chanel by sharing with Passion and the art of storytelling The CHANEL Difference (Heritage, Style, Creativity, Product Craftsmanship).

Inspireclients through personalized styling advise to find their uniqueness in wearing CHANEL silhouette helping her find pieces what truly suither while reflecting the CHANEL Allure of the collection (RTW with accessorization)

Inspire clients to discovernew ways of styling CHANEL pieces, as well as Fashion and trends overall.

Set Brand standard in terms of personal Image, by always being refined, sophisticated andwelcoming

Offer personalized styling advice “what to wear (product’s relevancy) and how to wear”to each client based on a true and deep understanding of client’s personality, style, and lifestyle

Cultivate client portfolio: further engage or reactivate existing client and identify potential to recruit to the CHANEL silhouette(RTW with accessorization)

Anticipate client’s appointment, prepare personalized wardrobe,and actively offer alteration service as The Chanel Difference.

Together with seniorboutique styling roles, engage inthe appropriate rollout of Art of Styling appointments in the boutique.

Be a key contributor to Boutique and Brand Events (linked to collection and styling): support the Style Expert during the event and in inspiring the rest of the team.

Pamper all After Sales Service Clients and proactively suggest any other Chanel Service to enhance the overall service experience (home delivery…)

Set the right plan in motion to successfully achieve individual and boutique targets.

Promotethe Allure of the collection, the key inspirationmessages,and the relevancy of CHANEL RTW for every daywith a particular attention on the Key Fashion Pieces/Looks,through styling advice with clients.

Support CHANEL accessories as part of the full silhouette working cross-categories

Suggest collection and cross-collection alternatives demonstrating products’ versatility.

Be a role-model in Styling and inspire the boutique team (40%):

Spontaneously and passionately share knowledge & experience on CHANEL collection styling and Fashion overall.

Work on a monthly plan with seniorboutique styling rolesto organize and support boutique styling activitiesfocusing on heritage and seasonal styling principles, Key Fashion looks/pieces’ styling and commercial objectives e.g., slow movers:

Lead styling portions of morning briefings (ideal target at least x1 a week)

When relevant support Style Expert during styling moments for Fashion Advisors (ideal target x1 a week ~ group of 5 FAs)

Proactively assist FAs to prepare their clients’ wardrobe for their “RTW appointments” relevant toclient’s personality, style, and lifestyle; and provide professional feedback to FAs on their styling capabilities 

Helpseniorboutique styling roles in identifying FAs with potential in styling to fuel pipeline of next generation of Style Advisors.

Continuously post qualitative looks on Fashion community and lead by example on dos and donts for styling and set-up as per Global guidelines.

Provide clients’ insights and contribute to boutique buys in terms of styling (10%)

Give qualitative comments on the collection: from customers’ eye, team, and own feedback.

During the buys: share own clients’ preferences and help build boutique buys preparing for client appointments building on the notion of sustainable client wardrobe(purposeful consumption)

Think silhouette: RTW and accessorization (incl. shoes) to promote the creativity of the collection and remain faithful to the spirit of the collection and the studio’s direction (major looks).

Participate in local post-buy debriefs


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