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Network Engineer
4 weeks ago
Description
Responsible for the incident management process, which involves logging of the incident into HP Service Manager, incident escalation, initial troubleshooting, and resolution. Perform technical troubleshooting in accordance to established troubleshooting procedures. Promptly communicate incident status and update respective parties. Respond and remediate in a timely manner in relation to any service outages with minimal guidance. Assist in other operational tasks as requested.
Qualifications
Minimum 10 years of working experience in network infrastructure. Strong technical knowledge and experience in network infrastructure, specifically with Fortinet, Palo Alto, Cisco, Forescout and others Network security products. Minimum 3-5 years of working experience in the banking industry, with a good understanding of banking network requirements and regulations. Valid Cisco CCNP certification (valid from 2020-2024) is required. Excellent problem-solving and troubleshooting skills, with the ability to analyze complex network issues and provide effective solutions. Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders. Proven ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines. Strong attention to detail and a commitment to delivering high-quality work.
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