Intern - User Adoption

4 months ago


Singapur, Singapore WSAudiology Full time

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

The User Adoption Intern will dive into hands-on projects, driving excitement around new technologies and systems. You'll craft user guides, assist with impactful communications, and support change management to ensure a smooth, dynamic transition to cutting-edge IT solutions.

What you will do

Maintenance of Knowledge Base with accurate user guides and FAQs for effective self-help resources.Create clear, user-friendly materials for new technology deployments and best practices, translating technical jargon into accessible language.Develop and revise eLearning content, create short, animated video guides, and transform text-heavy material into visually engaging formats.Support the collection and analysis of user feedback, and assist in compiling of adoption metrics.

What you bring

Experience

Pursuing a diploma or bachelor’s degree in Instructional Design & Content Digitalization, Information Technology, Education, Communications, or a related field.Proficient in Microsoft Office applications and Windows 10/11 operating systems.Skilled in creating visual content and using video editing tools to produce instructional videos (training will be provided).Strong written communication and organizational abilities.

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