ServiceNow Architect

Found in: Talent SG C2 - 2 weeks ago

Singapur, Singapore Encora Inc. Full time

Important Information

Location: Singapore

Experience: 6 years

Job Mode: Full-time

 Job Summary

As a ServiceNow Architect, you will Facilitate all ServiceNow ITSM, GRC-IRM, and SecOps-VR workshops and assist ServiceNow process business analysts with all workshops.

Responsibilities and duties :

Guide, coordinate and set up in all required environments (e.g., DEV, SIT, etc) ServiceNow Platform Core Setup CMDBITSMDevelopment environment migrationMigration successDevelopment work including Provisioning and configuration of ServiceNow App InstanceProvisioning and configuration of ServiceNow Par export InstancesProvisioning and configuration of ServiceNow MID server component InstancesProvisioning and configuration of ServiceNow Databases including Oracle, MariaDB, AWS RDS, etc. Integration between ServiceNow and other APIs, integration points or applications. Facilitate all ServiceNow testing. Responsible for all ServiceNow architectural decisions and changes. Involved in all discussions and responsibilities relating to ServiceNow.

Qualifications and Skills: 

Degree in Computer Science, Software Engineering or equivalent. More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role. Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers. ServiceNow CSA, CIS – ITSM and 1 certification each from ITOM and IRM

Role-specific Requirements

Strong communication skills Experience in out of box (OOB) customization for ServiceNow ITSM modules, surveys, forms, etc. Experience in self-hosted environment ServiceNow implementation in Cloud (AWS). Proven experience as a key technical resource leading the development of solutions in client environments that have implemented areas such as CSM, ITSM, ITOM, ITAM, SecOps, GRC Integrations etc. Excellent Knowledge of integrating with internal and external applications and systems. Strong ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills. Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery with outstanding results. Demonstrated ability to mentor staff in the development and release management relative to the ServiceNow platform to drive quality, value and best practice.

About Encora

 Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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