Associate Manager, Technology Audit

Job Description

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The opportunity

The candidate is accountable for completing technology audit projects (including key risk audits, project audits, integrated audits, annual SOX audits, and other ad hoc projects). While remaining totally independent, Audit and Advisory Services function adds value to senior management and the board of directors by collaboration with various technology and risk management departments and the delivery of audit results to improve the management of various forms of risk in Manulife.

Responsibilities

Manage and participate in multiple audit projects in parallel that may have changing scope, timeline and resources under a complex technology environment.

Provide management with timely recommendations that reduce risk, help them run their business better, make strategic and operational decisions, and oversee management of risks and controls.

Managing relationships with senior management, external auditors and regulators.

Manage and take the lead of audit engagement under Asia segment and collaborate with North America audit teams on global audits.

Role Summary

Plan and execute technology audits to objectively evaluate the effectiveness of key controls and adequacy of risk management practices; collaborating with management to obtain a consensus on establishing the problem, risk exposure; produce meaningful audit reports that clearly articulate the position on risks and related issues, while meeting departmental operational targets related to budget, timeline and quality of execution.

Perform integrated/cross functional audits in partnership with groups across Audit and Advisory Service to provide comprehensive reporting on risks that could prevent the achievement of management’s objectives.

All types of audits may be performed such as: technology, project, integrated audit as well as the assistance with the annual external audits, regulator inspections and other projects.

Special work may be performed as determined by department priorities.

Travel within Asia is required. Locations include China, Cambodia, Hong Kong, Indonesia, Japan, Malaysia, Myanmar, Philippines, Taiwan, Thailand and Vietnam

Occasional night calls with North America is required.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

University degree in Accounting, Information Systems, Computer Science or related discipline with 4 to 6 years’ Technology audit or IT Advisory experience.

Recognized professional auditing (CPA, CIA, CISA) or security (CISSP, CISM, CEH, CHFI, etc.) designations.

Solid Technology Audit experience. Application development, IT security advisory or IT Control & Governance experience would be an advantage.

Previous Big-4 experience is preferable with audit experience in financial institutions.

Proficient in English. Mandarin and Japanese would be an advantage.

Proficient in Excel and PowerBI. Python would be an advantage.

Good knowledge of audit methodologies including Agile Auditing, control frameworks and risk management techniques, including current information security or application management technologies.

Proven track record in leading and managing audit engagements to deliver audit results on time and under pressure.

Good business knowledge of the insurance industry.

Excellent communication and presentation skills, oral and written. 

Results oriented; able to strike work balance on multiple priorities and projects.

Strong business judgment in assessing significance of issues and developing value added recommendations.

Strong customer focus and commitment to quality.

Strong team player who willingly and openly shares ideas and knowledge and vice versa.

Provide clear and timely constructive feedback. Take steps to address feedback results.

Staying current with latest technologies understanding the associated emerging risks.

Staying current the changing laws and regulations on technology such as cyber security for responsible markets under Asia segment.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture - We lead with our Values every day and bring them to life together.

Boundless opportunity - We create opportunities to learn and grow at every stage of your career.

Continuous innovation - We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship - We build a business that benefits all stakeholders and has a positive social and environmental impact.

Join Manulife and be part of a dynamic team that is shaping the future of healthcare and insurance. Together, we can empower our customers to live healthier, more secure lives. Apply now to make a difference

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

---