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Telecom Coordinator

3 months ago

Singapur, Singapore Tower Research Capital Full time
Responsibilities

The Telecom Coordinator will be responsible for:

Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) and ensuring time-sensitive deadlines are met Engaging with financial exchanges to understand new market data & order entry solutions and communicating these offerings internally to the relevant stakeholders Communicating with stakeholders on the status of tasks and workflows; updating internal customers, and setting accurate expectations Working with Telco and DC vendors to coordinate deliverables, scheduling testing, manage troubleshooting and validate billing Managing the internal databases to accurately reflect service, system, and vendor records Monitoring ticketing systems for incoming requests and tasks Collaborating with Tower networking and infrastructure teams Being the single point of contact for all administrative and operational questions Contributing to vendor service reviews Supporting large-scale projects and coordinating all aspect related to Telecom Identifying solutions aligned with business requirements that may: Lower costs Lower latency Increase performance/availability Identify new carriers or providers emerging in APAC Building, maintaining and growing relationships with key vendors through regular meetings and attending the appropriate industry events Staying current on emerging carrier solutions and developments and changes at the key financial exchanges in the region

Qualifications

The ideal candidate will have:

2-5 years experience in relevant industry (Telecom, Data Provider, Exchange, FinTech) Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field advantageous Experience in managing multiple work streams Strong written and verbal communication skills, Basic understanding of telecommunications (Ethernet, IP, etc.) and/or data center (power, space, cross-connects) Experience with vendor engagement and management Demonstrated ability for thoroughness, attention to detail, and good judgment Ability to work well under pressure and manage multiple priorities at the same time while remaining calm and composed This position will require occasional on-call, holiday, night, and/or weekend work to support projects in non-trading hours

Benefits

Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:

Competitive salary and discretionary bonuses 5 weeks of paid vacation per year Breakfast, lunch, and snacks on a daily basis International medical insurance Free gym membership For employees ineligible to participate in the CPF, the cash equivalent of the employer’s CPF contribution Free events and workshops Donation matching program