The Offer

• Opportunity to make a positive impact
• Opportunity within a company with a solid track record of performance
• Join a market leader within Aviation, Defense & Aerospace

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 4 years experience within a Customer Service role, ideally within the Aviation, Defense & Aerospace industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of customer service, passenger service and airport operations
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

The Employer

Our client was incorporated in the year 2009 and since then has been recognized as one of the best pilot training institutes in Delhi. Our client's Programs are designed to provide quality and safe training to its professionals incorporating global training standards.