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Portfolio Management
7 months ago
Role
Portfolio Management
Desirable Qualities
Knowledge/Experience
Consumer financial services industry experience and strong understanding of unsecured asset businesses. Strong experience in managing cross-functional projects to develop and deliver best in class digital customer journeys. Retail banking experience, familiarity with large bank environment.Skills
Strategic leadership, analytical and problem-solving skills. Entrepreneurial mindset and clear results orientation to transform the business. Sound judgement and decision-making skills. Get it done together mindset and collaboration skills. Excellent executive communication skills, customer, and partner relationship skills. Must have advanced PowerPoint skills and be able to communicate complex subject matters in simple logical and effective way. Strong influencing skills navigating in matrixed environments. Design Thinking and/or Agile or PMP certification would be a plus.
Responsibilities
Develop and execute business strategies that will help in digitizing portfolio borrowing and servicing journeys and thus driving increased engagement and profitability. Lead the strategy, delivery, and commercialization of Borrowing and Servicing journeys to increase stickiness of the products and drive top of wallet behavior. Key point of contact for any technology specific work from portfolio management standpoint and work closely with markets taking market specific feedback. Work closely with Global and country teams along with Technology teams and Schemes to build new journeys and commercialize existing journeys ie Entry points optimization, Push Notification. Test new delivery models working with Schemes and Technology team for cost efficient and faster delivery of journeys. Review overall digital journeys in terms of customer experience and drive higher adoption.
Number of Vacancies
1