Intern Customer Relationship Management
7 days ago
TasksTasks
Porsche Singapore is excited to offer a Customer Relationship Management internship opportunity. The successful intern will collaborate closely with Porsche’s Marketing and Sales teams, gaining valuable hands-on experience in the day-to-day operations of CRM.
Collaborate daily with the sales team to monitor Customer Satisfaction scores, track unattended leads, and ensure data accuracy. Address and troubleshoot all CRM inquiries in coordination with the Customer Interaction Centre team. Prepare customer databases for various initiatives, including birthday cards, Chinese New Year red packets, and Christmas EDM activations. Conduct database cleansing activities to meet the Data Quality Index KPI. Maintain data integrity by contacting customers to obtain any missing information. Update customer profiles and assist the sales team with reallocating sales consultants as necessary. Support the implementation of new reconsents and assist with any reconsent campaigns. Support the sales team in every car registration process, ensuring that delivery gift items are adequately stocked and provide a selection of gift options. Support the ordering of delivery gift items, including raising purchase requests, managing goods receipt, and ensuring timely delivery. Update the database with the latest customer data for all Qualtrics survey submissions. Assist in marketing projects and track the effectiveness of campaigns. Prepare relevant reports for management, including showroom traffic, lead funnels, sales conversions, test drive, and etc.
QualificationsQualifications
Undergraduate in Business Administration, Customer Relations, Marketing, or a related field Past internship experience preferred Fluency in written and spoken English with excellent communication skills Proficiency in Microsoft Office Open-minded, organised, analytical and quality oriented, able to work independently and prioritise Team oriented working attitude and intercultural understanding
At a GlanceAt a Glance
The future has many facets: for the courageous, it is opportunity.
The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.
Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.
Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.
ContactContact
Porsche Singapore Pte. Ltd.
Beach Road
#06-11, Guoco Midtown
Singapore
-
Intern Customer Relationship Management
1 week ago
Singapur, Singapore Porsche Asia Pacific Full timeThe future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it...
-
Customer Relationship Management Intern
7 days ago
Singapur, Singapore Porsche Singapore Pte. Ltd. Full timeAbout the RolePorsche Singapore Pte. Ltd. is seeking a highly motivated and detail-oriented Customer Relationship Management (CRM) intern to join our team. As a CRM intern, you will play a crucial role in supporting our Marketing and Sales teams in their daily operations.Key ResponsibilitiesCollaborate with the sales team to monitor customer satisfaction...
-
Relationship Manager
3 weeks ago
Singapur, Singapore Wellington Management Full timeAbout the RoleThe Client Group in Singapore has an opening for a Relationship Analyst. The successful candidate will be an integral member of our Southeast Asia team and will be primarily responsible for supporting and strengthening our relationships with institutional clients.Commanding a thorough knowledge of our business, coupled with strong interpersonal...
-
Customer Relationship Manager
4 months ago
Singapur, Singapore Marken Full timeDescription Title: Customer Relationship Manager Job Purpose: To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution. Main Duties and Responsibilities: Develop excellent working relationships and communicate courteously with...
-
Relationship Manager, Southeast Asia
4 months ago
Singapur, Singapore Wellington Management Full timeAbout the Role Role We are seeking a Relationship Manager to support the relationship management and client service needs of the Client Group team across Asia ex-Japan, with particular focus on our institutional clients in Southeast Asia. This individual will work closely with the Business Development Manager on shared accounts and lead engagements...
-
Associate, Client Relationship Management
3 months ago
Singapur, Singapore Brookfield Asset Management Full timeJob Description About the role This role is an Associate level opportunity in the Global Client Group at Brookfield Asset Management with the focus being to support the senior client relationship managers (“CRMs”) in their goal to build new relationships for the Brookfield Private Funds, with a specific focus on institutional investors in Greater...
-
Manager Customer Relationship Management
3 weeks ago
Singapur, Singapore Porsche Asia Pacific Full timeThe future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it...
-
Relationship Manager, Southeast Asia
3 weeks ago
Singapur, Singapore Wellington Management Full timeAbout the RoleWe are seeking a seasoned professional to join our Client Group team in Asia, with a focus on supporting the relationship management and client service needs of our institutional clients in Southeast Asia. This individual will work closely with our Business Development Manager to drive client engagement and retention efforts, while maintaining...
-
Manager Customer Relationship Management
3 weeks ago
Singapur, Singapore Porsche Singapore Pte. Ltd. Full timeTasksTasks Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer...
-
Manager Customer Relationship Management
3 weeks ago
Singapur, Singapore Porsche Singapore Pte. Ltd. Full timeTasksTasks Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer...
-
Customer Service Relationship Manager
2 weeks ago
Singapur, Singapore Singapore Airlines Full timeJob Title: Customer Affairs ManagerAbout the RoleWe are seeking a highly skilled Customer Affairs Manager to join our Customer Services & Operations Division at Singapore Airlines. As a key member of our team, you will play a vital role in managing and building relationships with our customers.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Relationship Management Lead
2 weeks ago
Singapur, Singapore Porsche Singapore Pte. Ltd. Full timeAbout the RolePorsche Singapore Pte. Ltd. is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights.Key ResponsibilitiesManage, lead, motivate...
-
Customer Relationship Management Director
3 weeks ago
Singapur, Singapore Porsche Asia Pacific Full timeAbout the RolePorsche Asia Pacific is seeking an experienced Customer Relationship Management Director to lead the CRM and in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights.Key ResponsibilitiesCustomer Experience Journey...
-
Customer Relationship Management Lead
3 weeks ago
Singapur, Singapore Porsche Singapore Pte. Ltd. Full timeAbout the RolePorsche Singapore Pte. Ltd. is seeking an experienced Customer Relationship Management Lead to govern the customer experience journey across all channels in alignment with brand positioning.Key ResponsibilitiesManage and lead the Customer Relationship Management Team within the Marketing department to drive customer excitement, satisfaction,...
-
Regional Customer Relationship Management Intern
3 weeks ago
Singapur, Singapore Shopee Full timeRegional CRM Intern - Brand & Growth MarketingThe Marketing division is dedicated to enhancing user acquisition and engagement through innovative strategies tailored for market penetration. The Brand and Growth Marketing team leads initiatives in online and performance marketing to amplify user outreach and interaction. As a Regional CRM Intern, your role...
-
Regional Customer Relationship Management Intern
3 weeks ago
Singapur, Singapore Shopee Full timeRegional CRM Intern - Brand Development & Marketing StrategiesThe Marketing division is dedicated to enhancing user acquisition and engagement through cutting-edge market strategies. The Brand Development and Marketing Strategies team leads online and performance marketing initiatives aimed at expanding user outreach and interaction. As a Regional CRM...
-
Regional Customer Relationship Management Intern
3 weeks ago
Singapur, Singapore Shopee Full timeRegional CRM Intern - Brand Development & Growth MarketingThe Marketing division is dedicated to enhancing user acquisition and engagement through innovative strategies. The Brand Development and Growth Marketing team leads online marketing initiatives aimed at expanding user reach and interaction. As a Regional CRM Intern, your role will involve supporting...
-
Relationship Manager
1 week ago
Singapur, Singapore DZ BANK AG Full timeJob SummaryWe are seeking a highly skilled and experienced Relationship Manager to join our team at DZ BANK AG. As a key member of our Financial Institutions Group, you will be responsible for managing a portfolio of financial institutions in the ASEAN & Pacific Islands region.Key ResponsibilitiesActively manage a portfolio of DZ BANK AG's financial...
-
Relationship Manager
3 weeks ago
Singapur, Singapore DZ BANK AG Full timeAbout the RoleThe Financial Institutions Group for ASEAN & Pacific Islands at DZ BANK AG is seeking a highly skilled Relationship Manager to join our team. As a key member of our team, you will be responsible for managing a portfolio of Financial Institutions in the ASEAN & Pacific Islands region.Key ResponsibilitiesActively manage a portfolio of DZ BANK...
-
Relationship Analyst, Institutional, Southeast Asia
4 months ago
Singapur, Singapore Wellington Management Full timeAbout the Role Role The Client Group in Singapore has an opening for a Relationship Analyst (“RA”). The successful candidate will be an integral member of our Southeast Asia team and will be primarily responsible for supporting and strengthening our relationships with institutional clients. Commanding a thorough knowledge of our business,...
