IKEA Jurong

2 weeks ago


Singapur, Singapore Ikano-Retail Full time
Job Description

Your assignment

  • To know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers;
  • To ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth;
  • To know the importance and actively work with replenishment proposal- securing the right parameters to ensure product availability ;
  • To ensure that my area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place;
  • To contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset;
  • To support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Qualifications

Your profile

  • You have the  ability to make things happen by championing flexibility, speed and simplicity;
  • You have the ability to align customer needs and expectations with business needs.
  • You have the ability to communicate with various levels of co-workers from different functions;
  • You have the ability to work on agreed working methods independently and reliably
  • You have the ability to find solutions for customer and operational issues.


Additional Information

Please apply 18 May 2024


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