Operational Control Manager
5 months ago
The Client Onboarding and Documentation (CO&D) program is a cross-business program focused on building a global platform to streamline the Client On-boarding and Documentation process. This transformation program's goal is to implement a standardized and consistent Client on-boarding approach across . Morgan Chase Commercial and Investment Bank in order to deliver a best-in-class client experience. It includes specific groups such as WKO (Wholesale KYC Operations) and DDS (Digital Document Services). CO&D is supported by Operations Control Management (OCM) team whose role is to develop and manage a Control Program in each region that identifies and monitors significant risks and ensures compliance with operational policies, control procedures and legal/regulatory requirements.
As a CO&D Control Manager within OCM team, you will be responsible for managing the controls agenda in the APAC region whilst supporting global mandate including identifying and monitoring significant risks, ensuring compliance with operational policies, control procedures, and legal/regulatory requirements, and managing several engagements (. Regulatory Exams, Regulatory Reporting, Internal/External Audits and Compliance Monitoring and Testing activities), special projects and risk assessments. You will partner with critical stakeholders including Operations, Cross-Regional control managers, Compliance, Technology, and Audit to ensure alignment to firmwide standards.
Job responsibilities:
Manage a caseload of Engagements across CO&D remit including regulatory exams, internal audits, external audits, compliance tests and monitoring activities. Review requests for information from examiners, auditors, and testers, and in a timely and effective manner, prepare written responses, or coordinate with subject matter experts to collect, review, and submit responses. Manage the entire lifecycle of Engagements (planning, fieldwork, and reporting), where necessary. Develop and maintain strong knowledge of WKO/DDS Ops policies, procedures, and operating model as well as systems/platforms used to carry out these activities Investigate and analyze emerging issues, perform root cause analysis, and work with Operations teams to define and execute plans to resolve the issue Perform internal control reviews and record level testing to review processes and validate the effectiveness of key controls in the CO&D operational processes Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment. Develop a cohesive and effective partnership with Senior Business leaders, LOB Compliance teams, local and regional onboarding and banking teams, Oversight and Controls, Legal, Internal Audit and Operations. Understand and become familiar with the various data sources, platforms and tools including the flow of data from source systems. Provide strategic, clear, and regular updates and key messages to management regarding significant matters, including potential issues requiring timely escalation and resolution. Ensure all issues and concerns highlighted during the Engagement, including those not included on the final report, are reviewed, and addressed. Also partner with applicable Action Plan owners and Control Managers to develop and complete test steps to address root cause of the issue.Required qualifications, capabilities, and skills:
Bachelor’s degree or equivalent Minimum 10 years of relevant work experience required in AML/KYC, Compliance, or Risk/Controls within the Investment/Corporate Banking business of a financial institution Strong understanding of AML/KYC/Operations knowledge, including familiarity with onboarding/KYC lifecycle, systems, and platforms Knowledge of Operational risk management concepts; ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas. Ability to work in a fast-paced environment with fluid regulatory and business requirements Strong and effective communication and interpersonal skills to develop relationships throughout the regions and at multiple levels of the organization. Excellent time management, organizational, and planning skills along with ability to handle multiple assignments at the same time. Action-oriented with ability to deliver under tight deadlines in an aggressive and dynamic environment. Experience in performing a Strategic end to end review and ability to assess risk and recommend control enhancement Ability to review documentation and provide executive summary overviews and trend analysis. A relationship builder with strong collaboration skills, who can establish trust and credibility across the organization.Preferred qualifications, capabilities, and skills:
Experience with Digital Tools / Dashboards (. Alteryx, Pega, Tableau), Proficiency in MS Office (Outlook/ Word/ Excel/ PowerPoint) Prior exam management, audit or consulting experience preferred Strong presentation, communication and investigative skills-
Physical Security Operations Manager
3 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Physical Security SpecialistControl Risks is seeking a highly skilled Physical Security Specialist to join our team. The successful candidate will be responsible for managing the day-to-day security operations at our client's corporate locations across South East Asia.Key Responsibilities:Manage the security operations team and ensure the...
-
Physical Security Manager
4 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Physical Security SpecialistControl Risks is seeking a highly skilled Physical Security Specialist to join our team. As a key member of our security operations team, you will be responsible for managing the day-to-day security operations at our client's corporate locations across South East Asia.Key Responsibilities:Manage security operations at...
-
Physical Security Manager
3 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Physical Security SpecialistControl Risks is seeking a highly skilled Physical Security Specialist to join our team. As a key member of our security operations team, you will be responsible for the day-to-day management of our client's security operations in South East Asia.Key Responsibilities:Manage the day-to-day security operations at our...
-
Crisis Management Director
1 month ago
Singapur, Singapore Control Risks Full timeJob Title: Crisis Management DirectorControl Risks is seeking a seasoned Crisis Management Director to lead the growth of our crisis and security consulting practice across Southeast Asia. As a key member of our team, you will be responsible for developing deep and profitable client relationships, driving the growth of our crisis and security consulting...
-
Crisis Management Director
2 months ago
Singapur, Singapore Control Risks Full timeJob Title: Director, CrisisControl Risks is seeking a seasoned professional to lead the growth of our crisis and security consulting practice in Southeast Asia. As a Director, Crisis, you will be responsible for developing deep and profitable client relationships, driving the growth of our crisis and security consulting practice, and ensuring quality service...
-
Crisis Management Director
3 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Director, CrisisJob Summary:We are seeking a highly experienced and skilled Director, Crisis to lead our crisis and security consulting practice in Southeast Asia. The successful candidate will be responsible for developing and implementing strategies to drive business growth, managing client relationships, and delivering high-quality consulting...
-
Physical Security Specialist
4 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Physical Security SpecialistControl Risks is seeking a highly skilled Physical Security Specialist to join our team. As a key member of our security operations team, you will be responsible for the day-to-day management of our client's security operations in South East Asia.Key Responsibilities:Manage the day-to-day security operations at our...
-
Physical Security Specialist
1 month ago
Singapur, Singapore Control Risks Full timeControl Risks is working with a global household-name company to identify and embed a Physical Security Specialist who will take responsibility for the day-to-day management of the client's security operations in South East Asia. Key duties of the role will include interacting with all corporate cross-functional partners and country leadership teams, vendor...
-
Physical Security Specialist
4 weeks ago
Singapur, Singapore Control Risks Full timeControl Risks is working with a global household-name company to identify and embed a Physical Security Specialist who will take responsibility for the day-to-day management of the client's security operations in South East Asia. Key duties of the role will include interacting with all corporate cross-functional partners and country leadership teams, vendor...
-
Director, Crisis
5 months ago
Singapur, Singapore Control Risks Full timeRole purposeTo lead the growth of Control Risks’ crisis and security consulting practice across Southeast Asia (SEA), focusing on developing deep and profitable client relationships, driving the growth of the crisis and security consulting practice in SEA and ensuring quality service delivery across our range of consulting engagements.Consulting...
-
Embedded Crisis Manager
1 month ago
Singapur, Singapore Control Risks Full timeJob Title: Embedded Crisis ManagerAs a key member of our regional team, you will be embedded within a high-profile technology-sector client to provide structured and unified incident command. Your primary responsibility will be to manage large-scale events that may adversely impact people and business operations, and ensure the business returns to normal...
-
Embedded Crisis Manager
2 months ago
Singapur, Singapore Control Risks Full timeAs part of a regional team, embedded within a high-profile technology-sector client, the Crisis Manager will provide structured and unified incident command, manage large-scale events that may adversely impact people and business operations, and return the business to normal operations.The role involves creating and implementing plans, developing and...
-
Embedded Crisis Manager
2 months ago
Singapur, Singapore Control Risks Full time{"title": "Crisis Management Role", "content": "Crisis Management RoleAs a key member of our regional team, you will be embedded within a high-profile technology-sector client to provide structured and unified incident command. Your primary objective will be to manage large-scale events that may adversely impact people and business operations, and ensure the...
-
Embedded Crisis Manager
2 months ago
Singapur, Singapore Control Risks Full timeJob Title: Embedded Crisis ManagerAs a key member of our regional team, you will be embedded within a high-profile technology-sector client to provide structured and unified incident command. Your primary responsibility will be to manage large-scale events that may adversely impact people and business operations, and ensure the business returns to normal...
-
Crisis Management Specialist
3 weeks ago
Singapur, Singapore Control Risks Full timeJob Title: Embedded Crisis ManagerAs a key member of our regional team, you will be embedded within a high-profile technology-sector client to provide structured and unified incident command. Your primary objective will be to manage large-scale events that may adversely impact people and business operations, and ensure the business returns to normal...
-
Regional Security Consultant
1 month ago
Singapur, Singapore Control Risks Full timeJob Title: Regional Security AdviserControl Risks is seeking a seasoned security professional to join our team as a Regional Security Adviser. This role will be based in the APAC region, with a focus on providing security expertise to our clients.Key Responsibilities:Develop and implement annual security plans for regional offices.Conduct security...
-
Business Control Manager
2 months ago
Singapur, Singapore HSBC Full timeBusiness Control Manager RoleHSBC Private Bank is seeking a high-calibre professional to join our team as a Business Control Manager. This role is a 12-month contract opportunity.Key ResponsibilitiesProvide feedback, guidance, and advice to the Business on proposed operational risk policy and its potential impact.Develop and execute control monitoring plans...
-
Regional Security Adviser
3 weeks ago
Singapur, Singapore Control Risks Full timeControl Risks is currently working with a key client, a prominent multi-national company, headquartered in China.Acting as the client’s security expert in the APAC (ex-China) region, the embedded Security Adviser will be responsible for handling all security matters and security challenges related to the client’s operations. Responsibilities: Develop and...
-
Regional Security Adviser
3 months ago
Singapur, Singapore Control Risks Full timeControl Risks is currently working with a key client, a prominent multi-national company, headquartered in China.Acting as the client’s security expert in the APAC (ex-China) region, the embedded Security Adviser will be responsible for handling all security matters and security challenges related to the client’s operations. This role can be based in...
-
Business Control Manager
2 weeks ago
Singapur, Singapore HSBC Full timeMake a Real Impact with HSBCAt HSBC, we're seeking a high-calibre professional to join our team as a Business Control Manager. This role offers a unique opportunity to make a real impact and contribute to the success of our organization.Key ResponsibilitiesProvide feedback, guidance, and advice to the Business on proposed operational risk policy and likely...
