IT Administrator

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Job Description:

Role and Responsibilities

Configure and maintain servers, including file, application, database, and web servers.

Ensure security patches and software updates are applied to prevent vulnerabilities.

Monitor, troubleshoot, and manage the health of network systems (routers, switches, firewalls).

Manage and administer operating systems (Windows, Linux, VMWare ESX etc.).

Handle and review user account management, permissions, and access control.

Conduct regular backups and recovery planning to protect data and ensure business continuity.

Assist end-users with connectivity, hardware, and software issues.

Document troubleshooting steps and solutions for recurring problems to improve efficiency.

Coordinate with other teams to ensure comprehensive business continuity planning.

Plan, budget, and set expectations, goals and deliverables

Procurement management involving quotations, funding requests, PO creation and goods receiving.

Liaise with audit team to perform audit planning and support for global & local audits

Team Collaboration to work with different internal groups like engineering and operations.

Work closely with other IT teams, such as software development or data teams, to align infrastructure with organizational goals.

Communicates with other departments to report and resolve software, hardware and operational problems

Assist with the development and enforcement of policies

Engage in strategic planning, project management, and status updates

Able to work independently with minimum supervision

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Qualification

Bachelor's Degree in IT or related Fields

Preferably with 5 - 7 years experience in IT support, infrastructure deployment or systems administration

ITIL, MCSE, CCNA, MCSA certification is a plus.

Troubleshooting and technical support skills in diagnosing and resolving technical issues especially in a remote or hybrid work environment.

Knowledge in IT infrastructure with hands-on experience in hardware, servers, storage, network and system setups.

Background in participating in or managing IT projects especially in deployment will be added value.

Worker Type: Permanent

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