Assistant Manager, Systems and Applications
6 months ago
Responsibilities
Participate in the testing of new Procurement to Pay (P2P) system applications and support the configured systems post go-live Ongoing configuration and integration support of the application with organizations ERP, and support the relevant P2P system upgrades Maintain system data and access rights including, new & existing users, approvers, vendors Partner stakeholders/users in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals Serve as a P2P system expert user and conduct new/existing user training and maintaining procedural documentation based on organizations business process Ensure compatibility, interoperability, and participate in efforts to integrate P2P system with other systems (e.g. ERP system) Maintain and adjust approval workflow configuration Handle user requests and manage such requests to ensure that it is aligned with the system structure, controls and companys approval policy and processes Support Coupa users and troubleshoot/triage user issues Log service call and/or escalation with P2P service desk for issue resolution Oversee successful data integration and troubleshoot data issues. Escalate performance and functional issues with P2P vendor product support for resolution Support other finance or ERP system and participate in evaluation of such new systems and implementation processRequirements
Minimum Degree in computer science/information systems/business management with at least 5 years of administration experience in ERP and/or finance systems such as Procure to Pay (P2P) system Experience with Coupa P2P system will be an added advantage Must be proficient with Excel, Word, and Power Point Strong knowledge and experience in accounting structures (Accounts Payable) and procurement lifecycle preferred Strong analytical skills geared towards troubleshooting Able to work in a fast-paced environment and adhere to best practices in code and configuration management Play an active role in the implementation and operation of the finance systems to support on-time delivery of the systems objectives Ability to foster a good working relationship with internal stakeholders such as operations, IT, Finance and external system consultants Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations Must have strong English verbal and written communication skills Proactive & innovative attitude and ability to apply logic and make sound judgments Self-directed, self-motivated and capable of working with little supervision-
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