IT Operations Manager, Ikano Retail
6 months ago
Job description
About the job
The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.
Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.
Qualification
Your profile
At least 5 years of experience in an IT service management environment with a board understanding of IT Operations. Passionate about Service Management, with user experience top of mind Good working experience in enterprise IT Setup, including budget control and multi-vendor management. Innovative, good problem solver with the ability to challenge common ways of thinking and excite for change Excellent communication skills who can communicate effectively with various stakeholders. Strong interest in people and team development-
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