Bussiness Concierge Mgr

Key Responsibilities:

Account Management

• Oversees the entire process form loan submission to loan acceptance using a digital dashboard
• Identify, develop and lead engagements with prospective clients as well as key intermediaries in the industry
• Build and maintain strategic relationships with existing clients
• Update Unit Head on the Loan Submission on a weekly basis
• Handle all inbound new business and pre-loan acceptance queries on daily basis
• Cover the basic duties of the Business Development Managers when they are on off-site presentations
• Drive loan acceptance numbers by actively engaging business partners and clients

Working with internal and external partners

• Work closely with internal stakeholders (Credit Management, Credit Evaluations, Credit Ops, etc.) to facilitate the loan applications and deviations
• Plan and firm up joint appointments with business partners and clients
• Observe and suggest process improvements to drive the loan processing / loan disbursement numbers

• Diploma - Diploma or Bachelor in Banking, Banking Administration or Economics.
• 5 years of relevant experience in retail banking, preferably with experience in secured and unsecured loan sales
• High avchiever in previous capacity with no adverse sales or service related complaints in the past 12 months

• Excellent communication and interpersonal skills
• Highly motivated and a good team manager
• Ability to engage key stakeholders (Internal/External)